Search Results for Reference services (Libraries)SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dReference$002bservices$002b$002528Libraries$002529$0026ps$003d300?dt=list2026-09-24T18:36:27ZHelping Patrons Find Their Roots : A Genealogy Handbook For Librariansent://SD_ILS/0/SD_ILS:2666762026-09-24T18:36:27Z2026-09-24T18:36:27ZSchultz, Janice Lindgren, Schultz, Janice Lindgren,<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838916445<br/>Taman perbukuan : panduan membina perpustakaanent://SD_ILS/0/SD_ILS:2524042026-09-24T18:36:27Z2026-09-24T18:36:27ZNorhayati razali Norhayati razali<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789671481110<br/>Library conversations : reclaiming interpersonal communication theory for understanding professional encountersent://SD_ILS/0/SD_ILS:2539392026-09-24T18:36:27Z2026-09-24T18:36:27ZRadford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author. Radford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838914847<br/>Designing and implementing virtual reference services : a LITA guideent://SD_ILS/0/SD_ILS:2059952026-09-24T18:36:27Z2026-09-24T18:36:27ZThomsett-Scott, Beth C., editor of compilation Thomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555708993<br/>Research, evaluation and audit : key steps in demonstrating your valueent://SD_ILS/0/SD_ILS:2410162026-09-24T18:36:27Z2026-09-24T18:36:27ZSen, Barbara. Grant, Maria J. Sen, Barbara. Grant, Maria J.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856047418<br/>Leading the reference renaissance : today's ideas for tomorrow's cutting-edge servicesent://SD_ILS/0/SD_ILS:1837152026-09-24T18:36:27Z2026-09-24T18:36:27ZRadford, Marie L. Radford, Marie L.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707712<br/>The cybrarian's web : an A-Z guide to 101 free Web 2.0 tools and other resourcesent://SD_ILS/0/SD_ILS:1861092026-09-24T18:36:27Z2026-09-24T18:36:27ZPeltier-Davis, Cheryl Ann. Peltier-Davis, Cheryl Ann.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573874274<br/>The Embedded Librarian : innovative strategies for taking knowledge where it's neededent://SD_ILS/0/SD_ILS:2059922026-09-24T18:36:27Z2026-09-24T18:36:27ZShumaker, David, 1950- Shumaker, David, 1950-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573874526<br/>The librarian as information consultant : transforming reference for the Information Ageent://SD_ILS/0/SD_ILS:1668522026-09-24T18:36:27Z2026-09-24T18:36:27ZMurphy, Sarah Anne Murphy, Sarah Anne<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910863<br/>Reference and information services in the 21st century : an introductionent://SD_ILS/0/SD_ILS:1838462026-09-24T18:36:27Z2026-09-24T18:36:27ZCassell, Kay Ann Hiremath, Uma Cassell, Kay Ann Hiremath, Uma<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707408<br/>Reference renaissance : current and future trendsent://SD_ILS/0/SD_ILS:1616172026-09-24T18:36:27Z2026-09-24T18:36:27ZRadford, Marie L. Lankes, R. David Radford, Marie L. Lankes, R. David<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555706807<br/>Google scholar and more : new google applications and tools for libraries and library usersent://SD_ILS/0/SD_ILS:1162732026-09-24T18:36:27Z2026-09-24T18:36:27ZMiller, William Pellen, Rita Miller, William Pellen, Rita<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789036148<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712026-09-24T18:36:27Z2026-09-24T18:36:27ZHernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Virtual reference best practices : Tailoring services to your libraryent://SD_ILS/0/SD_ILS:1183662026-09-24T18:36:27Z2026-09-24T18:36:27ZKern, M. Kathleen Kern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909751<br/>Googlization of librariesent://SD_ILS/0/SD_ILS:1143852026-09-24T18:36:27Z2026-09-24T18:36:27Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415483810<br/>Crash course in referenceent://SD_ILS/0/SD_ILS:1039112026-09-24T18:36:27Z2026-09-24T18:36:27ZFord, Charlotte Ford, Charlotte<br/>2008<br/>ISBN 9781591584636<br/>The librarian's in ternet survival guide : strategies for the high-tech reference deskent://SD_ILS/0/SD_ILS:1152352026-09-24T18:36:27Z2026-09-24T18:36:27ZMcDermott, Irene E. McDermott, Irene E.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788170005391<br/>The desk and beyond : Next generation reference servicesent://SD_ILS/0/SD_ILS:1153432026-09-24T18:36:27Z2026-09-24T18:36:27ZSteiner, Sarah Madden, M. Leslie Steiner, Sarah Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9780838909645<br/>Virtual reference service : from competencies to assessmentent://SD_ILS/0/SD_ILS:1105832026-09-24T18:36:27Z2026-09-24T18:36:27Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555705282<br/>Virtual reference service : from competencies to assessmentent://SD_ILS/0/SD_ILS:1126232026-09-24T18:36:27Z2026-09-24T18:36:27Z2008<br/>ISBN 9781555705282<br/>Recommended reference books for small and medium-sized libraries and media centersent://SD_ILS/0/SD_ILS:930922026-09-24T18:36:27Z2026-09-24T18:36:27ZHysell, Shannon Graff Hysell, Shannon Graff<br/>2007<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781591585268<br/>Reader's advisory guide to nonfictionent://SD_ILS/0/SD_ILS:1013322026-09-24T18:36:27Z2026-09-24T18:36:27ZWyatt, Neal Wyatt, Neal<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909362<br/>Public services in law libraries : evolution and innovation in the 21st centuryent://SD_ILS/0/SD_ILS:1151062026-09-24T18:36:27Z2026-09-24T18:36:27Z2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789037152<br/>Social software in libraries : building collaboration, communication, and community Onlineent://SD_ILS/0/SD_ILS:2058972026-09-24T18:36:27Z2026-09-24T18:36:27ZFarkas, Meredith G. Farkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573872751<br/>Delivering digital services : a handbook for public libraries and learning centresent://SD_ILS/0/SD_ILS:901832026-09-24T18:36:27Z2026-09-24T18:36:27ZMcMenemy, David Poulter, Alan, 1956- McMenemy, David Poulter, Alan, 1956-<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856045100<br/>Conducting the reference interviewent://SD_ILS/0/SD_ILS:162022026-09-24T18:36:27Z2026-09-24T18:36:27ZRoss, Catherine Sheldrick Nilsen, Kirsti Dewdney, Patricia Ross, Catherine Sheldrick Nilsen, Kirsti<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856044684<br/>Attracting, educating, and serving remote users through the webent://SD_ILS/0/SD_ILS:162072026-09-24T18:36:27Z2026-09-24T18:36:27Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856044615<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1006922026-09-24T18:36:27Z2026-09-24T18:36:27ZHernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838907894<br/>Information and referralent://SD_ILS/0/SD_ILS:2115832026-09-24T18:36:27Z2026-09-24T18:36:27ZChilders, Thomas, 1940. Childers, Thomas, 1940.<br/>1984<br/>