Search Results for Service, RobertSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dService$00252C$002bRobert$0026ps$003d300?2026-09-25T08:28:25ZRecord of the Military Service of First Lieutenant and Brevet Captain Robert Goldthwaite Carter, U.S. Army, 1862-1876ent://ERC_35_46/0/OPEN_LIB:OL6945566M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby Robert Goldthwaite Carter<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>Lenin : A biographyent://SD_ILS/0/SD_ILS:87842026-09-25T08:28:25Z2026-09-25T08:28:25ZService, Robert Service, Robert<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780330491396<br/>Comrades communism : a world historyent://SD_ILS/0/SD_ILS:1235902026-09-25T08:28:25Z2026-09-25T08:28:25ZService, Robert Service, Robert<br/>2007<br/>ISBN 9780330439688<br/>Cold serviceent://SD_ILS/0/SD_ILS:807152026-09-25T08:28:25Z2026-09-25T08:28:25ZParker, Robert B. Parker, Robert B.<br/>2005<br/>ISBN 9780425204283<br/>The art of client serviceent://SD_ILS/0/SD_ILS:537152026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780793167999<br/>The art of client serviceent://SD_ILS/0/SD_ILS:537412026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>ISBN 9780793167999<br/>The art of client serviceent://SD_ILS/0/SD_ILS:581152026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>ISBN 9780793167999<br/>The art of client serviceent://SD_ILS/0/SD_ILS:337992026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780793167999<br/>The art of client serviceent://SD_ILS/0/SD_ILS:402072026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>ISBN 9780793167999<br/>The art of client serviceent://SD_ILS/0/SD_ILS:1499752026-09-25T08:28:25Z2026-09-25T08:28:25ZSolomon, , Robert Solomon, , Robert<br/>2003<br/>ISBN 9780793167999<br/>Executive's guide to IT governance : improving systems processes with service management, COBIT, and ITILent://SD_ILS/0/SD_ILS:1991162026-09-25T08:28:25Z2026-09-25T08:28:25ZMoeller, Robert R. Moeller, Robert R.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118138618<br/>Service operations management : improving service deliveryent://SD_ILS/0/SD_ILS:2174482026-09-25T08:28:25Z2026-09-25T08:28:25ZJohnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael Johnston, Robert, 1953- Clark, Graham, 1949-<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN 9780273740483<br/>Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situationent://SD_ILS/0/SD_ILS:1465582026-09-25T08:28:25Z2026-09-25T08:28:25ZBacal, Robert. Bacal, Robert.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745062<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652026-09-25T08:28:25Z2026-09-25T08:28:25ZLucas, Robert W. Lucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situationent://SD_ILS/0/SD_ILS:809112026-09-25T08:28:25Z2026-09-25T08:28:25ZBacal, Robert Bacal, Robert<br/>2005<br/>ISBN 9780071444538<br/>Food service menus : Pricing and managing the food service menu for maximum profit : 365 insider secrets revealed!ent://SD_ILS/0/SD_ILS:1245762026-09-25T08:28:25Z2026-09-25T08:28:25ZBrown, Douglas Robert 1960- Brown, Douglas Robert 1960-<br/>2003<br/>ISBN 9780910627238<br/>Opportunities in automotive service careersent://SD_ILS/0/SD_ILS:80562026-09-25T08:28:25Z2026-09-25T08:28:25ZWeber, Robert M. Weber, Robert M.<br/>2001<br/>ISBN 9780071382038<br/>The Approved Mental Health Professional's Guide To Mental Health Lawent://SD_ILS/0/SD_ILS:2741892026-09-25T08:28:25Z2026-09-25T08:28:25ZBrown,Robert Brown,Robert<br/>2016<br/>Perpustakaan Jabatan<br/>ISBN 9781526450272<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922026-09-25T08:28:25Z2026-09-25T08:28:25ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952- Hernon, Peter Altman, Ellen.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Getting started with evaluationent://SD_ILS/0/SD_ILS:2325042026-09-25T08:28:25Z2026-09-25T08:28:25ZHernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author. Hernon, Peter Dugan, Robert E., 1952- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838911952<br/>Scorched earthent://SD_ILS/0/SD_ILS:2027202026-09-25T08:28:25Z2026-09-25T08:28:25ZMuchamore, Robert. Muchamore, Robert.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781444902334<br/>Start your own information marketing business : your step-by-step guide to successent://SD_ILS/0/SD_ILS:2055242026-09-25T08:28:25Z2026-09-25T08:28:25ZSkrob, Robert, author Skrob, Robert, author<br/>2013 2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781599185002<br/>Health care politics, policy, and services : a social justice analysisent://SD_ILS/0/SD_ILS:2096712026-09-25T08:28:25Z2026-09-25T08:28:25ZAlmgren, Gunnar Robert, 1951- Almgren, Gunnar Robert, 1951-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780826108876<br/>Keeping your head after losing your job : how to survive unemploymentent://SD_ILS/0/SD_ILS:2113032026-09-25T08:28:25Z2026-09-25T08:28:25ZLeahy, Robert L., author. Leahy, Robert L., author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749958848<br/>Engaging government employees : motivate and inspire your people to achieve superior performanceent://SD_ILS/0/SD_ILS:2116832026-09-25T08:28:25Z2026-09-25T08:28:25ZLavigna, Robert J. Lavigna, Robert J.<br/>2013<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780814432792<br/>Paramedic care : principles & practiceent://SD_ILS/0/SD_ILS:1916772026-09-25T08:28:25Z2026-09-25T08:28:25ZBledsoe, Bryan E., 1955- Porter, Robert S., 1950- Cherry, Richard A. Bledsoe, Bryan E., 1955- Porter, Robert S., 1950-<br/>2011<br/>ISBN 9780132112086<br/>Official get rich guide to information marketingent://SD_ILS/0/SD_ILS:1755152026-09-25T08:28:25Z2026-09-25T08:28:25ZSkrob, Robert. Skrob, Robert.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781599184104<br/>The frugal librarian : thriving in tough economic timesent://SD_ILS/0/SD_ILS:1473992026-09-25T08:28:25Z2026-09-25T08:28:25ZSmallwood, Carol, 1939- Smallwood, Carol, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910757<br/>Research methods for social workersent://SD_ILS/0/SD_ILS:1000762026-09-25T08:28:25Z2026-09-25T08:28:25ZYegidis, Bonnie L. Weinbach, Robert W. Yegidis, Bonnie L. Weinbach, Robert W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205585588<br/>The official get rich guide to information marketing on the internetent://SD_ILS/0/SD_ILS:1208172026-09-25T08:28:25Z2026-09-25T08:28:25ZSkrob, Robert Regnerus, Bob Skrob, Robert Regnerus, Bob<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781599182544<br/>Start your own information marketing business : your step-guide to successent://SD_ILS/0/SD_ILS:1098752026-09-25T08:28:25Z2026-09-25T08:28:25ZSkrob, Robert Skrob, Robert<br/>2008<br/>ISBN 9781599181745<br/>Leadership the challenge for the information professionent://SD_ILS/0/SD_ILS:1143992026-09-25T08:28:25Z2026-09-25T08:28:25ZRobert, Sue Rowley, Jennifer Robert, Sue Rowley, Jennifer<br/>2008<br/>ISBN 9781856046091<br/>The official get rich guide to information marketing on the internetent://SD_ILS/0/SD_ILS:1148832026-09-25T08:28:25Z2026-09-25T08:28:25ZSkrob, Robert Regnerus, Bob Skrob, Robert Regnerus, Bob<br/>2008<br/>ISBN 9781599182544<br/>Seduced by success : how the best companies survive the 9 traps of winningent://SD_ILS/0/SD_ILS:913272026-09-25T08:28:25Z2026-09-25T08:28:25ZHerbold, Robert J. Herbold, Robert J.<br/>2007<br/>ISBN 9780071481830<br/>Seduced by success : how the best companies survive the 9 traps of winningent://SD_ILS/0/SD_ILS:954722026-09-25T08:28:25Z2026-09-25T08:28:25ZHerbold, Robert J. Herbold, Robert J.<br/>2007<br/>ISBN 9780071481830<br/>Olympic cities : City agendas, planning, and the worlds games, 1896-2012ent://SD_ILS/0/SD_ILS:1065552026-09-25T08:28:25Z2026-09-25T08:28:25ZGold, John Robert Gold, Margaret M. Gold, John Robert Gold, Margaret M.<br/>2007<br/>ISBN 9780415374071<br/>Olympic Cities : city agendas, planning, and the worlds games, 1896-2012ent://SD_ILS/0/SD_ILS:1075722026-09-25T08:28:25Z2026-09-25T08:28:25ZGold, John Robert Gold, Margaret M. Gold, John Robert Gold, Margaret M.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415374071<br/>Olympic Cities : city agendas, planning, and the worlds games, 1896-2012ent://SD_ILS/0/SD_ILS:1076502026-09-25T08:28:25Z2026-09-25T08:28:25ZGold, John Robert Gold, Margaret M. Gold, John Robert Gold, Margaret M.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780415374071<br/>Dying dayent://SD_ILS/0/SD_ILS:2863382026-09-25T08:28:25Z2026-09-25T08:28:25ZRyan, Robert Ryan, Robert<br/>2007<br/>Pustaka KL @ Keramat<br/>ISBN 9780755329236<br/>Hospitality marketing managementent://SD_ILS/0/SD_ILS:846942026-09-25T08:28:25Z2026-09-25T08:28:25ZReid, Robert D Bojanic , David C. Reid, Robert D Bojanic , David C.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471476542<br/>Dimensional sellingent://SD_ILS/0/SD_ILS:776362026-09-25T08:28:25Z2026-09-25T08:28:25ZBuzzotta, Victor R. Lefton, Robert Eugene, 1931- Buzzotta, Victor R. Lefton, Robert Eugene, 1931-<br/>2005<br/>ISBN 9780071447331<br/>Preventive counselingent://SD_ILS/0/SD_ILS:409292026-09-25T08:28:25Z2026-09-25T08:28:25ZConyne, Robert K. Conyne, Robert K.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415945554<br/>Begging for change : the dollars and sense of making nonprofits responsive, efficient, and ewarding for allent://SD_ILS/0/SD_ILS:1129152026-09-25T08:28:25Z2026-09-25T08:28:25ZEgger, Robert Egger, Robert<br/>2004<br/>ISBN 9780060541712<br/>Financial management in health care organizationsent://SD_ILS/0/SD_ILS:204942026-09-25T08:28:25Z2026-09-25T08:28:25ZMcLean, Robert A. McLean, Robert A.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780766835474<br/>Health services : Policy and systems for therapistsent://SD_ILS/0/SD_ILS:215632026-09-25T08:28:25Z2026-09-25T08:28:25ZSandstrom, Robert W. Lohman, Helene Bramble, James D. Sandstrom, Robert W. Lohman, Helene<br/>2003<br/>ISBN 9780130283443<br/>Conquer the crash : you can survive and prosper in a deflationary depressionent://SD_ILS/0/SD_ILS:114972026-09-25T08:28:25Z2026-09-25T08:28:25ZPrechter, Robert R. Prechter, Robert R.<br/>2002<br/>ISBN 9780470849828<br/>Day of deceitent://SD_ILS/0/SD_ILS:28502026-09-25T08:28:25Z2026-09-25T08:28:25ZStinnett, Robert B. Stinnett, Robert B.<br/>2001<br/>ISBN 9780743201292<br/>Customer eguity : building and managing relationships as valuable assetsent://SD_ILS/0/SD_ILS:83292026-09-25T08:28:25Z2026-09-25T08:28:25ZBlattberg, Robert C. Getz, Gary Thomas, Jacquelyn S. Blattberg, Robert C. Getz, Gary<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780875847641<br/>Customer equityent://SD_ILS/0/SD_ILS:85502026-09-25T08:28:25Z2026-09-25T08:28:25ZBlattberg, Robert C. Getz, Gary Blattberg, Robert C. Getz, Gary<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780875847641<br/>Mastering active directoryent://SD_ILS/0/SD_ILS:103482026-09-25T08:28:25Z2026-09-25T08:28:25ZKing, Robert R. King, Robert R.<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780782126594<br/>Customer service games for trainingent://SD_ILS/0/SD_ILS:300092026-09-25T08:28:25Z2026-09-25T08:28:25ZRoberts-Phelps, Graham Roberts-Phelps, Graham<br/>2000<br/>ISBN 9780566082054<br/>Opportunities in automotive servicesent://SD_ILS/0/SD_ILS:1548472026-09-25T08:28:25Z2026-09-25T08:28:25ZWeber, Robert M. Weber, Robert M.<br/>1985<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780844262871<br/>The People's Worship and Psalterent://ERC_35_46/0/OPEN_LIB:OL24134996M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby Robert Stuart MacArthur<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>The Elements of Algebra: Designed for the Use of Common Schools, Also Serving as an Introduction ..ent://ERC_35_46/0/OPEN_LIB:OL23437215M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby George Roberts Perkins<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>Lee and His Lieutenantsent://ERC_35_46/0/OPEN_LIB:OL7040392M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby Edward Alfred Pollard<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>Lee and His Lieutenantsent://ERC_35_46/0/OPEN_LIB:OL23401808M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby Edward Alfred Pollard<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>An Elementary Arithmetic ...: Serving as an Introduction to the Higher Arithmeticent://ERC_35_46/0/OPEN_LIB:OL20611230M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby George Roberts Perkins<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>An Elementary Arithmetic ...: Serving as an Introduction to the Higher Arithmeticent://ERC_35_46/0/OPEN_LIB:OL20506482M2026-09-25T08:28:25Z2026-09-25T08:28:25Zby George Roberts Perkins<br/>Format: eBook<br/>Electronic Format: HTML, PDF, KINDLE, EPUB<br/>