Search Results for Service, Robert SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dService$00252C$002bRobert$0026ps$003d300? 2026-09-25T08:28:25Z Record of the Military Service of First Lieutenant and Brevet Captain Robert Goldthwaite Carter, U.S. Army, 1862-1876 ent://ERC_35_46/0/OPEN_LIB:OL6945566M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;Robert Goldthwaite Carter<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> Lenin : A biography ent://SD_ILS/0/SD_ILS:8784 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Service, Robert&#160;Service, Robert<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780330491396<br/> Comrades communism : a world history ent://SD_ILS/0/SD_ILS:123590 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Service, Robert&#160;Service, Robert<br/>2007<br/>ISBN&#160;9780330439688<br/> Cold service ent://SD_ILS/0/SD_ILS:80715 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Parker, Robert B.&#160;Parker, Robert B.<br/>2005<br/>ISBN&#160;9780425204283<br/> The art of client service ent://SD_ILS/0/SD_ILS:53715 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780793167999<br/> The art of client service ent://SD_ILS/0/SD_ILS:53741 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>ISBN&#160;9780793167999<br/> The art of client service ent://SD_ILS/0/SD_ILS:58115 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>ISBN&#160;9780793167999<br/> The art of client service ent://SD_ILS/0/SD_ILS:33799 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780793167999<br/> The art of client service ent://SD_ILS/0/SD_ILS:40207 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>ISBN&#160;9780793167999<br/> The art of client service ent://SD_ILS/0/SD_ILS:149975 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Solomon, , Robert&#160;Solomon, , Robert<br/>2003<br/>ISBN&#160;9780793167999<br/> Executive's guide to IT governance : improving systems processes with service management, COBIT, and ITIL ent://SD_ILS/0/SD_ILS:199116 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Moeller, Robert R.&#160;Moeller, Robert R.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781118138618<br/> Service operations management : improving service delivery ent://SD_ILS/0/SD_ILS:217448 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Johnston, Robert, 1953-&#160;Clark, Graham, 1949-&#160;Shulver, Michael&#160;Johnston, Robert, 1953-&#160;Clark, Graham, 1949-<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780273740483<br/> Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation ent://SD_ILS/0/SD_ILS:146558 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Bacal, Robert.&#160;Bacal, Robert.<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071745062<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:146565 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Lucas, Robert W.&#160;Lucas, Robert W.<br/>&quot;A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service&quot;--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748360<br/> Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation ent://SD_ILS/0/SD_ILS:80911 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Bacal, Robert&#160;Bacal, Robert<br/>2005<br/>ISBN&#160;9780071444538<br/> Food service menus : Pricing and managing the food service menu for maximum profit : 365 insider secrets revealed! ent://SD_ILS/0/SD_ILS:124576 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Brown, Douglas Robert 1960-&#160;Brown, Douglas Robert 1960-<br/>2003<br/>ISBN&#160;9780910627238<br/> Opportunities in automotive service careers ent://SD_ILS/0/SD_ILS:8056 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Weber, Robert M.&#160;Weber, Robert M.<br/>2001<br/>ISBN&#160;9780071382038<br/> The Approved Mental Health Professional's Guide To Mental Health Law ent://SD_ILS/0/SD_ILS:274189 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Brown,Robert&#160;Brown,Robert<br/>2016<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781526450272<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:231292 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Hernon, Peter&#160;Altman, Ellen.&#160;Dugan, Robert E., 1952-&#160;Hernon, Peter&#160;Altman, Ellen.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913086<br/> Getting started with evaluation ent://SD_ILS/0/SD_ILS:232504 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Hernon, Peter&#160;Dugan, Robert E., 1952- author.&#160;Matthews, Joseph R., author.&#160;Hernon, Peter&#160;Dugan, Robert E., 1952- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838911952<br/> Scorched earth ent://SD_ILS/0/SD_ILS:202720 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Muchamore, Robert.&#160;Muchamore, Robert.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781444902334<br/> Start your own information marketing business : your step-by-step guide to success ent://SD_ILS/0/SD_ILS:205524 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Skrob, Robert, author&#160;Skrob, Robert, author<br/>2013&#160;2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781599185002<br/> Health care politics, policy, and services : a social justice analysis ent://SD_ILS/0/SD_ILS:209671 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Almgren, Gunnar Robert, 1951-&#160;Almgren, Gunnar Robert, 1951-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780826108876<br/> Keeping your head after losing your job : how to survive unemployment ent://SD_ILS/0/SD_ILS:211303 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Leahy, Robert L., author.&#160;Leahy, Robert L., author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749958848<br/> Engaging government employees : motivate and inspire your people to achieve superior performance ent://SD_ILS/0/SD_ILS:211683 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Lavigna, Robert J.&#160;Lavigna, Robert J.<br/>2013<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814432792<br/> Paramedic care : principles &amp; practice ent://SD_ILS/0/SD_ILS:191677 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Bledsoe, Bryan E., 1955-&#160;Porter, Robert S., 1950-&#160;Cherry, Richard A.&#160;Bledsoe, Bryan E., 1955-&#160;Porter, Robert S., 1950-<br/>2011<br/>ISBN&#160;9780132112086<br/> Official get rich guide to information marketing ent://SD_ILS/0/SD_ILS:175515 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Skrob, Robert.&#160;Skrob, Robert.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781599184104<br/> The frugal librarian : thriving in tough economic times ent://SD_ILS/0/SD_ILS:147399 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Smallwood, Carol, 1939-&#160;Smallwood, Carol, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910757<br/> Research methods for social workers ent://SD_ILS/0/SD_ILS:100076 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Yegidis, Bonnie L.&#160;Weinbach, Robert W.&#160;Yegidis, Bonnie L.&#160;Weinbach, Robert W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780205585588<br/> The official get rich guide to information marketing on the internet ent://SD_ILS/0/SD_ILS:120817 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Skrob, Robert&#160;Regnerus, Bob&#160;Skrob, Robert&#160;Regnerus, Bob<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781599182544<br/> Start your own information marketing business : your step-guide to success ent://SD_ILS/0/SD_ILS:109875 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Skrob, Robert&#160;Skrob, Robert<br/>2008<br/>ISBN&#160;9781599181745<br/> Leadership the challenge for the information profession ent://SD_ILS/0/SD_ILS:114399 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Robert, Sue&#160;Rowley, Jennifer&#160;Robert, Sue&#160;Rowley, Jennifer<br/>2008<br/>ISBN&#160;9781856046091<br/> The official get rich guide to information marketing on the internet ent://SD_ILS/0/SD_ILS:114883 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Skrob, Robert&#160;Regnerus, Bob&#160;Skrob, Robert&#160;Regnerus, Bob<br/>2008<br/>ISBN&#160;9781599182544<br/> Seduced by success : how the best companies survive the 9 traps of winning ent://SD_ILS/0/SD_ILS:91327 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Herbold, Robert J.&#160;Herbold, Robert J.<br/>2007<br/>ISBN&#160;9780071481830<br/> Seduced by success : how the best companies survive the 9 traps of winning ent://SD_ILS/0/SD_ILS:95472 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Herbold, Robert J.&#160;Herbold, Robert J.<br/>2007<br/>ISBN&#160;9780071481830<br/> Olympic cities : City agendas, planning, and the worlds games, 1896-2012 ent://SD_ILS/0/SD_ILS:106555 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Gold, John Robert&#160;Gold, Margaret M.&#160;Gold, John Robert&#160;Gold, Margaret M.<br/>2007<br/>ISBN&#160;9780415374071<br/> Olympic Cities : city agendas, planning, and the worlds games, 1896-2012 ent://SD_ILS/0/SD_ILS:107572 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Gold, John Robert&#160;Gold, Margaret M.&#160;Gold, John Robert&#160;Gold, Margaret M.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415374071<br/> Olympic Cities : city agendas, planning, and the worlds games, 1896-2012 ent://SD_ILS/0/SD_ILS:107650 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Gold, John Robert&#160;Gold, Margaret M.&#160;Gold, John Robert&#160;Gold, Margaret M.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780415374071<br/> Dying day ent://SD_ILS/0/SD_ILS:286338 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Ryan, Robert&#160;Ryan, Robert<br/>2007<br/>Pustaka KL @ Keramat<br/>ISBN&#160;9780755329236<br/> Hospitality marketing management ent://SD_ILS/0/SD_ILS:84694 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Reid, Robert D&#160;Bojanic , David C.&#160;Reid, Robert D&#160;Bojanic , David C.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471476542<br/> Dimensional selling ent://SD_ILS/0/SD_ILS:77636 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Buzzotta, Victor R.&#160;Lefton, Robert Eugene, 1931-&#160;Buzzotta, Victor R.&#160;Lefton, Robert Eugene, 1931-<br/>2005<br/>ISBN&#160;9780071447331<br/> Preventive counseling ent://SD_ILS/0/SD_ILS:40929 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Conyne, Robert K.&#160;Conyne, Robert K.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415945554<br/> Begging for change : the dollars and sense of making nonprofits responsive, efficient, and ewarding for all ent://SD_ILS/0/SD_ILS:112915 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Egger, Robert&#160;Egger, Robert<br/>2004<br/>ISBN&#160;9780060541712<br/> Financial management in health care organizations ent://SD_ILS/0/SD_ILS:20494 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z McLean, Robert A.&#160;McLean, Robert A.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780766835474<br/> Health services : Policy and systems for therapists ent://SD_ILS/0/SD_ILS:21563 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Sandstrom, Robert W.&#160;Lohman, Helene&#160;Bramble, James D.&#160;Sandstrom, Robert W.&#160;Lohman, Helene<br/>2003<br/>ISBN&#160;9780130283443<br/> Conquer the crash : you can survive and prosper in a deflationary depression ent://SD_ILS/0/SD_ILS:11497 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Prechter, Robert R.&#160;Prechter, Robert R.<br/>2002<br/>ISBN&#160;9780470849828<br/> Day of deceit ent://SD_ILS/0/SD_ILS:2850 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Stinnett, Robert B.&#160;Stinnett, Robert B.<br/>2001<br/>ISBN&#160;9780743201292<br/> Customer eguity : building and managing relationships as valuable assets ent://SD_ILS/0/SD_ILS:8329 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Blattberg, Robert C.&#160;Getz, Gary&#160;Thomas, Jacquelyn S.&#160;Blattberg, Robert C.&#160;Getz, Gary<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780875847641<br/> Customer equity ent://SD_ILS/0/SD_ILS:8550 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Blattberg, Robert C.&#160;Getz, Gary&#160;Blattberg, Robert C.&#160;Getz, Gary<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780875847641<br/> Mastering active directory ent://SD_ILS/0/SD_ILS:10348 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z King, Robert R.&#160;King, Robert R.<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780782126594<br/> Customer service games for training ent://SD_ILS/0/SD_ILS:30009 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Roberts-Phelps, Graham&#160;Roberts-Phelps, Graham<br/>2000<br/>ISBN&#160;9780566082054<br/> Opportunities in automotive services ent://SD_ILS/0/SD_ILS:154847 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z Weber, Robert M.&#160;Weber, Robert M.<br/>1985<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780844262871<br/> The People's Worship and Psalter ent://ERC_35_46/0/OPEN_LIB:OL24134996M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;Robert Stuart MacArthur<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> The Elements of Algebra: Designed for the Use of Common Schools, Also Serving as an Introduction .. ent://ERC_35_46/0/OPEN_LIB:OL23437215M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;George Roberts Perkins<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> Lee and His Lieutenants ent://ERC_35_46/0/OPEN_LIB:OL7040392M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;Edward Alfred Pollard<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> Lee and His Lieutenants ent://ERC_35_46/0/OPEN_LIB:OL23401808M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;Edward Alfred Pollard<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> An Elementary Arithmetic ...: Serving as an Introduction to the Higher Arithmetic ent://ERC_35_46/0/OPEN_LIB:OL20611230M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;George Roberts Perkins<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/> An Elementary Arithmetic ...: Serving as an Introduction to the Higher Arithmetic ent://ERC_35_46/0/OPEN_LIB:OL20506482M 2026-09-25T08:28:25Z 2026-09-25T08:28:25Z by&#160;George Roberts Perkins<br/>Format:&#160;eBook<br/>Electronic Format:&#160;HTML,&#160;PDF,&#160;KINDLE,&#160;EPUB<br/>