Search Results for Tools - Narrowed by: Interpersonal communication.SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dTools$0026qf$003dSUBJECT$002509Subject$002509Interpersonal$002bcommunication.$002509Interpersonal$002bcommunication.$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue?dt=list2026-10-07T08:40:07ZCrucial accountability : tools for resolving violated expectations, broken commitments, and bad behaviorent://SD_ILS/0/SD_ILS:2198612026-10-07T08:40:07Z2026-10-07T08:40:07ZPatterson, Kerry, 1946- Patterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071829311<br/>Crucial conversations : tools for talking when stakes are highent://SD_ILS/0/SD_ILS:1809372026-10-07T08:40:07Z2026-10-07T08:40:07ZGrenny, Joseph. Switzler, Al. Grenny, Joseph. Switzler, Al.<br/>2012<br/>ISBN 9780071771320<br/>Crucial conversations : tools for talking when stakes are highent://SD_ILS/0/SD_ILS:1847622026-10-07T08:40:07Z2026-10-07T08:40:07ZPatterson, Kerry ... (et al.). Patterson, Kerry ... (et al.).<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071775304<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132026-10-07T08:40:07Z2026-10-07T08:40:07ZCarroll, Nannette Rundle. Carroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>