Search Results for Total quality managementSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dTotal$002bquality$002bmanagement$0026ps$003d300?2026-08-11T04:52:52ZTotal Quality Management : Penerbit UTHMent://SD_ILS/0/SD_ILS:2562912026-08-11T04:52:52Z2026-08-11T04:52:52ZRosmaini Tasmin Rosmaini Tasmin<br/>2013<br/>Perpustakaan Jabatan<br/>ISBN 9789670468211<br/>Total quality management in educationent://SD_ILS/0/SD_ILS:170892026-08-11T04:52:52Z2026-08-11T04:52:52ZSallis, Edward Sallis, Edward<br/>2002<br/>ISBN 9780749437961<br/>Pengurusan kualiti menyeluruh : Total quality managementent://SD_ILS/0/SD_ILS:1054952026-08-11T04:52:52Z2026-08-11T04:52:52ZOakland, John S. Oakland, John S.<br/>2007<br/>ISBN 9789830682518<br/>Malaysia TQM casebook : total quality managementent://SD_ILS/0/SD_ILS:1251512026-08-11T04:52:52Z2026-08-11T04:52:52ZNational Productivity Corporation National Productivity Corporation<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789839929324<br/>Total quality : management, organization and strategyent://SD_ILS/0/SD_ILS:544902026-08-11T04:52:52Z2026-08-11T04:52:52ZEvans, James R. Evans, James R.<br/>2005<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780324301595<br/>Total quality : management, organization and strategyent://SD_ILS/0/SD_ILS:545202026-08-11T04:52:52Z2026-08-11T04:52:52ZEvans, James R. Evans, James R.<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780324301595<br/>Total quality management , organization, and strategyent://SD_ILS/0/SD_ILS:587402026-08-11T04:52:52Z2026-08-11T04:52:52ZEvans, James R. Evans, James R.<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780324301595<br/>Total quality: management, organization and strategyent://SD_ILS/0/SD_ILS:287772026-08-11T04:52:52Z2026-08-11T04:52:52ZEvans, James R. Dean, James W. Evans, James R. Dean, James W.<br/>2003<br/>ISBN 9780324178715<br/>Total quality management in libraries : a sourcebookent://SD_ILS/0/SD_ILS:3392026-08-11T04:52:52Z2026-08-11T04:52:52ZO' Neil, Rosanna M. O' Neil, Rosanna M.<br/>1994<br/>ISBN 9781563082474<br/>Total Quality Management And The Institutional Work Culture In Indonesian Higher Educationent://SD_ILS/0/SD_ILS:2742212026-08-11T04:52:52Z2026-08-11T04:52:52ZAhmad Suriansyah Ahmad Suriansyah<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN 9789831009017<br/>Look East Total Quality Management (TQM) : Practices Based On Japanese Approachent://SD_ILS/0/SD_ILS:2562992026-08-11T04:52:52Z2026-08-11T04:52:52ZMd. Fauzi Ahmad @ Mohamad Md. Fauzi Ahmad @ Mohamad<br/>2017<br/>Perpustakaan Jabatan<br/>ISBN 9789675457937<br/>Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysiaent://SD_ILS/0/SD_ILS:839212026-08-11T04:52:52Z2026-08-11T04:52:52ZAhmad Khir Mohammad Ahmad Khir Mohammad<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>Competitive dominance : beyond strategic advantage and total quality managementent://SD_ILS/0/SD_ILS:1553292026-08-11T04:52:52Z2026-08-11T04:52:52ZTang, Victor Bauer, Roy Tang, Victor Bauer, Roy<br/>1995<br/>ISBN 9780442019662<br/>The quality movement: What total quality management is really all about!ent://SD_ILS/0/SD_ILS:1550152026-08-11T04:52:52Z2026-08-11T04:52:52ZDrummond, Helga Drummond, Helga<br/>1992<br/>ISBN 9780749407537<br/>Faktor kesedaran dan komitmen di kalangan warga kerja DBKL terhadap penghayatan sistem pengurusan kualiti MS ISO 9001:2015ent://SD_ILS/0/SD_ILS:2715542026-08-11T04:52:52Z2026-08-11T04:52:52ZHamidi bin Che Kob Hamidi bin Che Kob<br/>2019<br/>Perpustakaan Kuala Lumpur<br/>SISTEM PENGURUSAN KUALITI PENTADBIRAN UNIVERSITI AWAMent://SD_ILS/0/SD_ILS:2810502026-08-11T04:52:52Z2026-08-11T04:52:52ZFirli Amin Hj Ismail Sity Daud, Prof. Madya, Dr., 1968- author. Firli Amin Hj Ismail Sity Daud, Prof. Madya, Dr., 1968- author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674128722<br/>Humanise : why human-centred leadership is the key to the 21st centuryent://SD_ILS/0/SD_ILS:2278032026-08-11T04:52:52Z2026-08-11T04:52:52ZHoward, Anthony, author Howard, Anthony, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Jelatek Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780730316640<br/>The executive guide to healthcare kaizen : leadership for a continuously learning and improving organizationent://SD_ILS/0/SD_ILS:2199012026-08-11T04:52:52Z2026-08-11T04:52:52ZGraban, Mark, author. Swartz, Joseph E., author Graban, Mark, author. Swartz, Joseph E., author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9781466586413<br/>Amalan 5S di kantinent://SD_ILS/0/SD_ILS:1933922026-08-11T04:52:52Z2026-08-11T04:52:52Z2013<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak) Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789670375298<br/>Amalan 5S di bilik darjahent://SD_ILS/0/SD_ILS:1933932026-08-11T04:52:52Z2026-08-11T04:52:52Z2013<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak) Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789670133492<br/>Amalan 5S di perpustakaanent://SD_ILS/0/SD_ILS:1933942026-08-11T04:52:52Z2026-08-11T04:52:52Z2013<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak) Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789670187310<br/>Amalan 5S di pejabatent://SD_ILS/0/SD_ILS:1933952026-08-11T04:52:52Z2026-08-11T04:52:52Z2013<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak) Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789670134598<br/>Kualiti Perkhidmatan Awam Menurut Perspektif Islament://SD_ILS/0/SD_ILS:2207732026-08-11T04:52:52Z2026-08-11T04:52:52ZIlhaamie Abdul Ghani Azmi, author Sharifah Hayaati Syed Ismail, author Siti Ami Basir, author Ilhaamie Abdul Ghani Azmi, author Sharifah Hayaati Syed Ismail, author<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9789831005965<br/>Amalan 5s di bilik darjahent://SD_ILS/0/SD_ILS:2214822026-08-11T04:52:52Z2026-08-11T04:52:52Z2013<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789670133492<br/>The moonlight effect : debunking business myths to improve wellbeingent://SD_ILS/0/SD_ILS:1920202026-08-11T04:52:52Z2026-08-11T04:52:52ZMoss, Simon. Callanan, John, 1947- Wilson, Samuel Moss, Simon. Callanan, John, 1947-<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780734611024<br/>Quality management in the construction industryent://SD_ILS/0/SD_ILS:1986262026-08-11T04:52:52Z2026-08-11T04:52:52ZHamzah Abdul Rahman Wang, Chen Hamzah Abdul Rahman Wang, Chen<br/>2012<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur<br/>ISBN 9789831005590<br/>Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performanceent://SD_ILS/0/SD_ILS:1789012026-08-11T04:52:52Z2026-08-11T04:52:52ZHope, Jeremy. Player, Steve, 1958- Hope, Jeremy. Player, Steve, 1958-<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422141953<br/>Strategi TQM : dwidimensient://SD_ILS/0/SD_ILS:2215702026-08-11T04:52:52Z2026-08-11T04:52:52ZAb Aziz Yusof Lim, Kong Teong Ab Aziz Yusof Lim, Kong Teong<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789670474045<br/>Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcareent://SD_ILS/0/SD_ILS:1465352026-08-11T04:52:52Z2026-08-11T04:52:52ZArthur, Jay, 1951- Arthur, Jay, 1951-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071753258<br/>The power of LEO : the revolutionary process for achieving extraordinary resultsent://SD_ILS/0/SD_ILS:1849322026-08-11T04:52:52Z2026-08-11T04:52:52ZChowdhury, Subir. Chowdhury, Subir.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071767996<br/>Government program managementent://SD_ILS/0/SD_ILS:1858642026-08-11T04:52:52Z2026-08-11T04:52:52ZBarkley, Bruce, 1939- Barkley, Bruce, 1939-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071744485<br/>The future of lean sigma thinking in a changing business environmentent://SD_ILS/0/SD_ILS:2109572026-08-11T04:52:52Z2026-08-11T04:52:52ZRogers, David. Rogers, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439851029<br/>Toyota kata : managing people for improvement, adaptiveness, and superior results by Mike Rotherent://SD_ILS/0/SD_ILS:1204702026-08-11T04:52:52Z2026-08-11T04:52:52ZRother, Mike. Rother, Mike.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071635233<br/>Public service performance : perspectives on measurement and managementent://SD_ILS/0/SD_ILS:1882172026-08-11T04:52:52Z2026-08-11T04:52:52ZBoyne, George A. Boyne, George A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780521172936<br/>Metrics 2.0 : creating scorecards for high-performance teams and organizationsent://SD_ILS/0/SD_ILS:1624572026-08-11T04:52:52Z2026-08-11T04:52:52ZHuwe, Ruth A. Huwe, Ruth A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780313384561<br/>It applications or tqm and library marketingent://SD_ILS/0/SD_ILS:1152282026-08-11T04:52:52Z2026-08-11T04:52:52ZDabas, K. C. Dabas, K. C.<br/>2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788170005476<br/>Quality management in librariesent://SD_ILS/0/SD_ILS:1152322026-08-11T04:52:52Z2026-08-11T04:52:52ZDabas, K. C. Dabas, K. C.<br/>2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788170005483<br/>The quality library : a guide to staff-driven improvement, better efficiency and happier customersent://SD_ILS/0/SD_ILS:1168732026-08-11T04:52:52Z2026-08-11T04:52:52ZLaughlin, Sara Wilson , Ray W. Laughlin, Sara Wilson , Ray W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082463<br/>Lean six sigma for the officeent://SD_ILS/0/SD_ILS:1243282026-08-11T04:52:52Z2026-08-11T04:52:52ZMartin, James W. Martin, James W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420068795<br/>A guide to lean six sigma management skillsent://SD_ILS/0/SD_ILS:1254092026-08-11T04:52:52Z2026-08-11T04:52:52ZGitlow, Howard S. Gitlow, Howard S.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420084160<br/>Sistem pengurusan kualiti : proses dan pelaksanaan di Malaysiaent://SD_ILS/0/SD_ILS:1863612026-08-11T04:52:52Z2026-08-11T04:52:52ZKadir Ariffin Kadir Ariffin<br/>2009 23<br/>ISBN 9789679428780<br/>The quality library : A guide to staff-driven improvement, better efficiency, and happier customersent://SD_ILS/0/SD_ILS:1004232026-08-11T04:52:52Z2026-08-11T04:52:52ZLaughlin, Sara 1949- Wilson, Ray W. Laughlin, Sara 1949- Wilson, Ray W.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780838909522<br/>A complete and balanced service scorecard : creating value through sustained performance improvementent://SD_ILS/0/SD_ILS:1134572026-08-11T04:52:52Z2026-08-11T04:52:52ZTyagi, Rajesh K. Gupta, Praveen Tyagi, Rajesh K. Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131986008<br/>Quality managementent://SD_ILS/0/SD_ILS:1258062026-08-11T04:52:52Z2026-08-11T04:52:52ZBedi, Kanishka. Bedi, Kanishka.<br/>2008<br/>ISBN 9780195677959<br/>Menyusun semula kualiti di sekolahent://SD_ILS/0/SD_ILS:907912026-08-11T04:52:52Z2026-08-11T04:52:52ZDavies, Brent Zol Azlan Hamidin West-Burnham, John Davies, Brent Zol Azlan Hamidin<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur<br/>ISBN 9789830681412<br/>Mengurus kualiti di sekolahent://SD_ILS/0/SD_ILS:907942026-08-11T04:52:52Z2026-08-11T04:52:52ZWest-Burnham, John Tengku Abd. Aziz Tengku Zainal West-Burnham, John Tengku Abd. Aziz Tengku Zainal<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai<br/>ISBN 9789830681443<br/>Quality management in food chainsent://SD_ILS/0/SD_ILS:973532026-08-11T04:52:52Z2026-08-11T04:52:52ZTheuvsen, Ludwig Spiller, Achim Peupert, Martina Jahn, Gabriele Theuvsen, Ludwig<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789076998909<br/>Six sigma : Basic tools and techniqueent://SD_ILS/0/SD_ILS:999532026-08-11T04:52:52Z2026-08-11T04:52:52ZSummers, Donna C. S Summers, Donna C. S<br/>2007<br/>ISBN 9780131716803<br/>Quality managementent://SD_ILS/0/SD_ILS:794172026-08-11T04:52:52Z2026-08-11T04:52:52ZBedi, Kanishka. Bedi, Kanishka.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780195677959<br/>Quality managementent://SD_ILS/0/SD_ILS:794282026-08-11T04:52:52Z2026-08-11T04:52:52ZBedi, Kanishka. Bedi, Kanishka.<br/>2006<br/>ISBN 9780195677959<br/>Quality managementent://SD_ILS/0/SD_ILS:794392026-08-11T04:52:52Z2026-08-11T04:52:52ZBedi, Kanishka. Bedi, Kanishka.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780195677959<br/>Servise is front stage : Positioning services for value advantageent://SD_ILS/0/SD_ILS:1239292026-08-11T04:52:52Z2026-08-11T04:52:52ZTeboul, James Teboul, James<br/>2006<br/>ISBN 9780230006607<br/>Quality: a corporate force: managing for excellenceent://SD_ILS/0/SD_ILS:703032026-08-11T04:52:52Z2026-08-11T04:52:52ZAikens, C. Harold Aikens, C. Harold<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131197572<br/>Quality: a corporate force: managing for excellenceent://SD_ILS/0/SD_ILS:732312026-08-11T04:52:52Z2026-08-11T04:52:52ZAikens, C. Harold Aikens, C. Harold<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780131197572<br/>Getting started in six sigmaent://SD_ILS/0/SD_ILS:506262026-08-11T04:52:52Z2026-08-11T04:52:52ZThomsett, Michael C. Thomsett, Michael C.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471668114<br/>Managing total quality : enhancing personal and company valueent://SD_ILS/0/SD_ILS:775362026-08-11T04:52:52Z2026-08-11T04:52:52ZRampersad, Hubert K. Rampersad, Hubert K.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070585379<br/>Six sigma for green belts and champions : Foundations, DMAIC, tools, cases and certificationent://SD_ILS/0/SD_ILS:796992026-08-11T04:52:52Z2026-08-11T04:52:52ZGitlow, Howard S. Levine, David M Gitlow, Howard S. Levine, David M<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780131172623<br/>Managing total quality : enhancing personal and company valueent://SD_ILS/0/SD_ILS:817342026-08-11T04:52:52Z2026-08-11T04:52:52ZRampersad, Hubert K. Rampersad, Hubert K.<br/>2005<br/>ISBN 9780070585379<br/>Quality standard from the Islamic perspectiveent://SD_ILS/0/SD_ILS:2285742026-08-11T04:52:52Z2026-08-11T04:52:52ZMazilan Musa Shaikh Mohd Saifuddeen Shaikh Mohd Salleh Mazilan Musa Shaikh Mohd Saifuddeen Shaikh Mohd Salleh<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9789839099829<br/>Implementing quality : a practical guide to tools and techniqueent://SD_ILS/0/SD_ILS:478262026-08-11T04:52:52Z2026-08-11T04:52:52ZBasu, Ron Basu, Ron<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781844800575<br/>Balanced scorecard step-by-step for government and nonprofit agenciesent://SD_ILS/0/SD_ILS:616412026-08-11T04:52:52Z2026-08-11T04:52:52ZNiven, Paul R. Niven, Paul R.<br/>2003<br/>ISBN 9780471423287<br/>Aktiviti 5S : sisih, susun, sapu, seragam dan sentiasa praktikent://SD_ILS/0/SD_ILS:65102026-08-11T04:52:52Z2026-08-11T04:52:52ZZulkifley B. Mohamed Zulkifley B. Mohamed<br/>2002<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789676113191<br/>Managing qualityent://SD_ILS/0/SD_ILS:113532026-08-11T04:52:52Z2026-08-11T04:52:52ZHamson, Ned Zuckerman, Amy Hamson, Ned Zuckerman, Amy<br/>2002<br/>ISBN 9781841122212<br/>The Management and Control Of Qualityent://SD_ILS/0/SD_ILS:139862026-08-11T04:52:52Z2026-08-11T04:52:52ZEvans, James R. Lindsay, William M. Evans, James R. Lindsay, William M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324066807<br/>Sistem pengurusan kualiti ISO 9000 : 2000 strategi ke arah pensijilanent://SD_ILS/0/SD_ILS:158662026-08-11T04:52:52Z2026-08-11T04:52:52ZAzizan Abdullah Azizan Abdullah<br/>2002<br/>ISBN 9789832473688<br/>Customer care excellenceent://SD_ILS/0/SD_ILS:171062026-08-11T04:52:52Z2026-08-11T04:52:52ZCook, Sarah Cook, Sarah<br/>2002<br/>ISBN 9780074937921<br/>Sistem Pengurusan kualiti ISO 9000:2000 strategi ke arah pensijilanent://SD_ILS/0/SD_ILS:223452026-08-11T04:52:52Z2026-08-11T04:52:52ZAzizah Abdullah Azizah Abdullah<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789832473688<br/>Business performance measurement : theory and practiceent://SD_ILS/0/SD_ILS:980902026-08-11T04:52:52Z2026-08-11T04:52:52ZNeely, A. D. (Andy D.) Neely, A. D. (Andy D.)<br/>2002<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780521803427<br/>Sistem pengurusan kualiti ISO9000-2000 : startegi ke arah pensijilanent://SD_ILS/0/SD_ILS:463382026-08-11T04:52:52Z2026-08-11T04:52:52ZAzizan Abdullah Azizan Abdullah<br/>2002<br/>ISBN 9789832473688<br/>quality second editionent://SD_ILS/0/SD_ILS:2814902026-08-11T04:52:52Z2026-08-11T04:52:52ZBeckford, John Beckford, John<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN Sumbangan (pbk.)<br/>Schools of qualityent://SD_ILS/0/SD_ILS:307542026-08-11T04:52:52Z2026-08-11T04:52:52ZBonstingl, John Jay Bonstingl, John Jay<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780761978558<br/>Customer-driven : project managementent://SD_ILS/0/SD_ILS:144412026-08-11T04:52:52Z2026-08-11T04:52:52ZBarkley, Bruce Saylor, James H. Barkley, Bruce Saylor, James H.<br/>2001<br/>ISBN 9780071203708<br/>Total quality handbookent://SD_ILS/0/SD_ILS:1293642026-08-11T04:52:52Z2026-08-11T04:52:52ZGoetsch, David L. Davis, Stanley B. Goetsch, David L. Davis, Stanley B.<br/>2001<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780130272621<br/>Documenting quality for ISO 9000 and other industry standardsent://SD_ILS/0/SD_ILS:70612026-08-11T04:52:52Z2026-08-11T04:52:52ZMacLean, Gary E. MacLean, Gary E.<br/>2000<br/>ISBN 9789837202979<br/>Menjejak kualiti menjana kecermerlanganent://SD_ILS/0/SD_ILS:1544582026-08-11T04:52:52Z2026-08-11T04:52:52ZMohd. Yusof Hj. Othman Mohd. Yusof Hj. Othman<br/>2000<br/>ISBN 9789836267344<br/>Cultural transformationent://SD_ILS/0/SD_ILS:70882026-08-11T04:52:52Z2026-08-11T04:52:52ZCartwright, Jeff Cartwright, Jeff<br/>1999<br/>ISBN 9780273639848<br/>Integrating Reengineering With Total Qualityent://SD_ILS/0/SD_ILS:1599362026-08-11T04:52:52Z2026-08-11T04:52:52ZKelada, Joseph N. Kelada, Joseph N.<br/>1997<br/>ISBN 9789838997836<br/>Assessing business excellence : A guide to self-assessmentent://SD_ILS/0/SD_ILS:982362026-08-11T04:52:52Z2026-08-11T04:52:52ZPorter, Les Tanner, Steve Porter, Les Tanner, Steve<br/>1996<br/>ISBN 9780750624794<br/>ISO 14000 : a guide to the new environmental management standardsent://SD_ILS/0/SD_ILS:1587622026-08-11T04:52:52Z2026-08-11T04:52:52ZTibor, Tom Feldman, Ira Tibor, Tom Feldman, Ira<br/>1996<br/>ISBN 9780786305230<br/>The quality toolkit : a practical resource for making TQM happenent://SD_ILS/0/SD_ILS:1543022026-08-11T04:52:52Z2026-08-11T04:52:52ZMarsh, John Marsh, John<br/>1996<br/>ISBN 9789839214581<br/>The Malcolm Baldrige National Quality Award : a yardstick for quality growthent://SD_ILS/0/SD_ILS:1594012026-08-11T04:52:52Z2026-08-11T04:52:52ZHeaphy, Maureen S. Gruska, Gregory F. Heaphy, Maureen S. Gruska, Gregory F.<br/>1995<br/>ISBN 9780201633689<br/>Back on the quality track : how organizations derailed and recoveredent://SD_ILS/0/SD_ILS:1518382026-08-11T04:52:52Z2026-08-11T04:52:52ZHuddleston, Kathryn Huddleston, Kathryn<br/>1995<br/>ISBN 9780814402825<br/>Breakthrough management : how to convert priority objectives into resultsent://SD_ILS/0/SD_ILS:1562872026-08-11T04:52:52Z2026-08-11T04:52:52ZMerli, Giorgio Merli, Giorgio<br/>1995<br/>ISBN 9780471953517<br/>For intrepreneurs only : succes strategies for anyone starting or growing a businessent://SD_ILS/0/SD_ILS:1154282026-08-11T04:52:52Z2026-08-11T04:52:52ZHarrell, Wilson Harrell, Wilson<br/>1994<br/>ISBN 9789839214116<br/>Quality in the finance functionent://SD_ILS/0/SD_ILS:1511832026-08-11T04:52:52Z2026-08-11T04:52:52ZLynch, David Lynch, David<br/>1994<br/>ISBN 9780749411459<br/>TQM for trainingent://SD_ILS/0/SD_ILS:1533602026-08-11T04:52:52Z2026-08-11T04:52:52ZBiech, Elaine Biech, Elaine<br/>1994<br/>ISBN 9780070052109<br/>Relevance regained: From top-down control to bottom-up empowermentent://SD_ILS/0/SD_ILS:1598982026-08-11T04:52:52Z2026-08-11T04:52:52ZJohnson, H. Thomas Johnson, H. Thomas<br/>1992<br/>ISBN 9780029165553<br/>Total quality: An executive's guide for the 1990sent://SD_ILS/0/SD_ILS:1509782026-08-11T04:52:52Z2026-08-11T04:52:52Z1990<br/>ISBN 9781556233647<br/>Bersama Kuala Lumpur ke arah kecemerlanganent://SD_ASSET/0/41172026-08-11T04:52:52Z2026-08-11T04:52:52ZShamsuhaimie<br/>Berita Bandaraya : Bil.12 Disember 2005<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4117">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4117</a>4117<br/>