Search Results for effectiveness. - Narrowed by: Benchmarking (Management) SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003deffectiveness.$0026qf$003dSUBJECT$002509Subject$002509Benchmarking$002b$002528Management$002529$002509Benchmarking$002b$002528Management$002529$0026ps$003d300?dt=list 2026-10-06T15:14:10Z Metrics 2.0 : creating scorecards for high-performance teams and organizations ent://SD_ILS/0/SD_ILS:162457 2026-10-06T15:14:10Z 2026-10-06T15:14:10Z Huwe, Ruth A.&#160;Huwe, Ruth A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780313384561<br/> Balanced scorecard step-by-step for government and nonprofit agencies ent://SD_ILS/0/SD_ILS:61641 2026-10-06T15:14:10Z 2026-10-06T15:14:10Z Niven, Paul R.&#160;Niven, Paul R.<br/>2003<br/>ISBN&#160;9780471423287<br/> Benchmarking staff performance : how staff departments can enhance rheir value to the customer ent://SD_ILS/0/SD_ILS:150683 2026-10-06T15:14:10Z 2026-10-06T15:14:10Z Fitz-enz, Jac&#160;Fitz-enz, Jac<br/>1993<br/>ISBN&#160;9781555425739<br/>