Search Results for organizational effectiveness - Narrowed by: Consumer satisfactionSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pklsearchpage/pklsearchpage/qu$003dorganizational$002beffectiveness$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ps$003d300?dt=list2026-10-05T11:21:56ZSatisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven worldent://SD_ILS/0/SD_ILS:1064852026-10-05T11:21:56Z2026-10-05T11:21:56ZBlackshaw, Pete Blackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385522724<br/>The agendaent://SD_ILS/0/SD_ILS:61112026-10-05T11:21:56Z2026-10-05T11:21:56ZHammer, Michael Hammer, Michael<br/>2001<br/>ISBN 9780712614566<br/>The agenda : what every business must do to dominate the decadeent://SD_ILS/0/SD_ILS:102542026-10-05T11:21:56Z2026-10-05T11:21:56ZHammer, Michael Hammer, Michael<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780609609668<br/>