The goal of advancing eco cities often remains confined to political or technological issues. This book establishes a focus on architectural and infrastructural design approaches to sustainable urban planning. Starting out from a critical assessment of five prototypical eco cities of recent decades, the book identifies fields in which architectural and urban designers can use their creative skills and methods to achieve sustainable results on an urban scale. Sustainability is undergoing a shift of focus from quantitative measures toward designoriented, interactive interventions. The range of qualitative solutions in ecological design is discussed here in four topical sections on "Materialize", "Mobilize", "Simulate" and "Transform". For example, "Materialize" explores the potential of eco-design beyond the traditional palette of materials to show how spatial boundaries can be re-imagined as gradients of conditioned versus unconditioned space, working with climatic conditions rather than material boundaries to help generate new forms of urban architecture. Notes Includes index.

"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--

"This book helps push the conceptual and applied boundaries of virtual immersive learning, offer how virtual immersive spaces may be exploited for effective learning in terms of the technologies, pedagogical strategies, and directions"--Provided by publisher.

"Maximize your chances to get promoted to the executive level As predictable career paths have become extinct in most organizations, managers aspiring to the C-level job are left to their own devices to determine how to advance their careers. Even in companies committed to talent development, guidance to aspiring executives is often vague and contradictory. This happens, executive coach John Beeson argues, because executive promotions are made based on the decision makers' intuitive sense of whether or not a manager can succeed at higher levels within the organization. Beeson decodes these leadership criteria--the unwritten rules--that companies use to make decisions about who gets promoted and who doesn't, and identifies the six core "selection factors" that are imperative for success at the executive level. Demonstrating strategic skills. Building a strong management team. Managing implementation Exhibiting the capacity for innovation and change Working across organizational boundaries Projecting executive presence Filled with stories of managers who successfully climbed up the executive ladder-and some who struggled-The Unwritten Rules is an invaluable resource for aspiring executives."--

Millie, who always complains when she does not get her way, runs away from home and learns some important lessons about why rules and boundaries are important.

This is a book of loving rule and principles that allow parents to nurture and encourge then children while at the same time setting clear boundaries for them. The first aim of the book is to show parents how best to set an agenda for children that ensures the formation of warm affectionate relationships and encourages children to develop high self-esteem, self-confidance and self-discipline. The second aim is to show parents how they can best provide the sort of safe and secure background that gives each child the confidence to go out and explore the world.