pt. I. Getting started -- 1. How to go international -- Avoid generalizations -- Don't be the ugly American -- Show consideration and respect -- The ten commandments of visiting Europe -- 2. The European Union (EU) and the euro -- The facts of the EU -- The euro -- Challenges facing the EU -- The newest EU nations -- 3. General rules : what to know and how to behave -- Basic facts and statistics -- Meeting and greeting -- Names and titles -- Language -- Dining -- Drinking -- Toasting -- Entertaining European guests -- Tipping -- Manners -- Dress -- Gifts -- Punctuality -- Pace -- Corporate culture -- Especially for women -- Safety and health -- Holidays and festivals -- Interfaith etiquette -- pt. II. Country information -- Austria -- Belgium -- Bulgaria -- Cyprus -- Czech Republic -- Denmark -- Estonia -- Finland -- France -- Germany -- Greece -- Hungary -- Ireland -- Italy -- Latvia -- Lithuania -- Luxembourg -- Malta -- Netherlands -- Norway -- Poland -- Portugal -- Romania -- Slovakia -- Slovenia - - Spain -- Sweden -- Switzerland -- Turkey -- United Kingdom -- England -- Scotland -- Wales -- Northern Ireland.