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Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
Relevance: 
1.1170
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Cover image for Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Michelli, Joseph A.
2016
Perpustakaan Lembah Pantai
ISBN 
9789814660594
Excerpt: 
Automobile industry and trade -- Customer services -- Germany
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0.0000
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
Relevance: 
0.0000
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Cover image for Leading libraries : how to create a service culture
Leading libraries : how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Leading libraries : how to create a service culture / VanDuinkerken, Wyoma
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0.0000
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Cover image for Value proposition design : how to create products and services customers want
Value proposition design : how to create products and services customers want
Osterwalder, Alexander Pigneur, Yves Bernarda, Gregory Smith, Alan
2014
Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118968055
Excerpt: 
Customer services - Management
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0.0000
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Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram Chase, Richard B.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071809931
Excerpt: 
The customer service solution : managing emotions, trust, and control to win your customer's
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0.0000
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Cover image for Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Curtin, Steve
2013
Perpustakaan Kuala Lumpur
ISBN 
9780814432808
Excerpt: 
Delight your customers : 7 simple ways to raise your customer service from ordinary to
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0.0000
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Cover image for The customer rules : the 39 essential rules for delivering sensational service
The customer rules : the 39 essential rules for delivering sensational service
Cockerell, Lee, author.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780770435608
Excerpt: 
The customer rules : the 39 essential rules for delivering sensational service / Cockerell, Lee
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0.0000
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Cover image for The everything guide to starting an online business : the latest strategies and advice on how to start a profitable Internet business
The everything guide to starting an online business : the latest strategies and advice on how to start a profitable Internet business
Craig, Randall
Whether it is a full-time online consulting business or just selling your crafts on the side, starting an Internet enterprise is a very appealing prospect to a budding entrepreneur. This guide takes you from developing an idea to sharing it with the world, whether you just want to make some extra cash or a steady income stream.
2013
ISBN 
9781440555305
Excerpt: 
-- Advanced concepts: converting browsers to buyers -- Customer relationship management -- Product and
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0.0000
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Cover image for The business solution to poverty : designing products and services for three billion new customers
The business solution to poverty : designing products and services for three billion new customers
Polak, Paul. Warwick, Mal
2013
ISBN 
9781609940775
Excerpt: 
The business solution to poverty : designing products and services for three billion new customers /
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0.0000
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Cover image for The death of corporate reputation : how integrity has been destroyed on Wall Street
The death of corporate reputation : how integrity has been destroyed on Wall Street
Macey, Jonathan R., author
2013
Perpustakaan Kuala Lumpur
ISBN 
9780133039702
Excerpt: 
Financial institutions -- Customer services -- United States
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0.0000
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Cover image for No thanks, I'm just looking : sales techniques for turning shoppers into buyers
No thanks, I'm just looking : sales techniques for turning shoppers into buyers
Friedman, Harry J.
2012
Perpustakaan Kuala Lumpur
ISBN 
9781118153406
Excerpt: 
Customer services.
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0.0000
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