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Cover image for Service strategy: management moves for customer results
Service strategy: management moves for customer results
Horovitz, Jacques
2004
ISBN 
9780273675839
Excerpt: 
Service strategy: management moves for customer results/ Horovitz, Jacques
Relevance: 
1.3030
Available:
Cover image for Customer service management training 101 : quick and easy techniques that get great results
Customer service management training 101 : quick and easy techniques that get great results
Evenson, Renee, 1951-
2012
Perpustakaan Kuala Lumpur
ISBN 
9780814417157
Excerpt: 
Customer service management training 101 : quick and easy techniques that get great results /
Relevance: 
1.1170
Available:
Cover image for Employee management and customer service in the retail industry
Employee management and customer service in the retail industry
Heil, Gary Thomas , Chris
2006
Perpustakaan Kuala Lumpur
ISBN 
9780471723240
Excerpt: 
Employee management and customer service in the retail industry Heil, Gary
Relevance: 
1.1170
Available:
Cover image for Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Michelli, Joseph A.
2016
Perpustakaan Lembah Pantai
ISBN 
9789814660594
Excerpt: 
Automobile industry and trade -- Customer services -- Germany
Relevance: 
0.0000
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Leading libraries : how to create a service culture
Leading libraries : how to create a service culture
VanDuinkerken, Wyoma Customer relations.
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913123
Excerpt: 
Leading libraries : how to create a service culture / VanDuinkerken, Wyoma
Relevance: 
0.0000
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Cover image for Value proposition design : how to create products and services customers want
Value proposition design : how to create products and services customers want
Osterwalder, Alexander Pigneur, Yves Bernarda, Gregory Smith, Alan
2014
Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118968055
Excerpt: 
Customer services - Management
Relevance: 
0.0000
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Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram Chase, Richard B.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071809931
Excerpt: 
The customer service solution : managing emotions, trust, and control to win your customer's
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0.0000
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Cover image for Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Curtin, Steve
2013
Perpustakaan Kuala Lumpur
ISBN 
9780814432808
Excerpt: 
Delight your customers : 7 simple ways to raise your customer service from ordinary to
Relevance: 
0.0000
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Cover image for The customer rules : the 39 essential rules for delivering sensational service
The customer rules : the 39 essential rules for delivering sensational service
Cockerell, Lee, author.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780770435608
Excerpt: 
The customer rules : the 39 essential rules for delivering sensational service / Cockerell, Lee
Relevance: 
0.0000
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Cover image for The business solution to poverty : designing products and services for three billion new customers
The business solution to poverty : designing products and services for three billion new customers
Polak, Paul. Warwick, Mal
2013
ISBN 
9781609940775
Excerpt: 
The business solution to poverty : designing products and services for three billion new customers /
Relevance: 
0.0000
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Cover image for The death of corporate reputation : how integrity has been destroyed on Wall Street
The death of corporate reputation : how integrity has been destroyed on Wall Street
Macey, Jonathan R., author
2013
Perpustakaan Kuala Lumpur
ISBN 
9780133039702
Excerpt: 
Financial institutions -- Customer services -- United States
Relevance: 
0.0000
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