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Helping Patrons Find Their Roots : A Genealogy Handbook For Librarians

Schultz, Janice Lindgren, Schultz, Janice Lindgren,

2018

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838916445

Excerpt:

Reference services (Libraries) -- United States.

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Taman perbukuan : panduan membina perpustakaan

Norhayati razali Norhayati razali

2017

Perpustakaan Kuala Lumpur

ISBN

9789671481110

Excerpt:

Reference services (Libraries)

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Library conversations : reclaiming interpersonal communication theory for understanding professional encounters

Radford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author. Radford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.

2017

Perpustakaan Kuala Lumpur

ISBN

9780838914847

Excerpt:

Reference services (Libraries)

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Designing and implementing virtual reference services : a LITA guide

Thomsett-Scott, Beth C., editor of compilation Thomsett-Scott, Beth C., editor of compilation

2013

Perpustakaan Kuala Lumpur

ISBN

9781555708993

Excerpt:

Electronic reference services (Libraries) -- United States -- Case studies

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Research, evaluation and audit : key steps in demonstrating your value

Sen, Barbara. Grant, Maria J. Sen, Barbara. Grant, Maria J.

2013

Perpustakaan Kuala Lumpur

ISBN

9781856047418

Excerpt:

Medical libraries -- Reference services.

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Leading the reference renaissance : today's ideas for tomorrow's cutting-edge services

Radford, Marie L. Radford, Marie L.

2012

Perpustakaan Kuala Lumpur

ISBN

9781555707712

Excerpt:

Reference services (Libraries)

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The cybrarian's web : an A-Z guide to 101 free Web 2.0 tools and other resources

Peltier-Davis, Cheryl Ann. Peltier-Davis, Cheryl Ann.

2012

Perpustakaan Kuala Lumpur

ISBN

9781573874274

Excerpt:

Electronic reference services (Libraries)

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The Embedded Librarian : innovative strategies for taking knowledge where it's needed

Shumaker, David, 1950- Shumaker, David, 1950-

2012

Perpustakaan Kuala Lumpur

ISBN

9781573874526

Excerpt:

Reference services (Libraries)

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The librarian as information consultant : transforming reference for the Information Age

Murphy, Sarah Anne Murphy, Sarah Anne

2011

Perpustakaan Kuala Lumpur

ISBN

9780838910863

Excerpt:

Reference services (Libraries) -- Forecasting

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Reference and information services in the 21st century : an introduction

Cassell, Kay Ann Hiremath, Uma Cassell, Kay Ann Hiremath, Uma

2011

Perpustakaan Kuala Lumpur

ISBN

9781555707408

Excerpt:

Electronic reference services (Libraries)

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Reference renaissance : current and future trends

Radford, Marie L. Lankes, R. David Radford, Marie L. Lankes, R. David

2010

Perpustakaan Kuala Lumpur

ISBN

9781555706807

Excerpt:

Electronic reference services (Libraries) -- Congresses

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Google scholar and more : new google applications and tools for libraries and library users

Miller, William Pellen, Rita Miller, William Pellen, Rita

2009

Perpustakaan Kuala Lumpur

ISBN

9780789036148

Excerpt:

Internet in Library reference services

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.

2009

Perpustakaan Kuala Lumpur

ISBN

9788184082425

Excerpt:

Reference services (libraries) -- United States -- Management.

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Virtual reference best practices : Tailoring services to your library

Kern, M. Kathleen Kern, M. Kathleen

2009

Perpustakaan Kuala Lumpur

ISBN

9780838909751

Excerpt:

Electronic reference services (Libraries)

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Googlization of libraries

2009

Perpustakaan Kuala Lumpur

ISBN

9780415483810

Excerpt:

Internet in Library reference services

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Crash course in reference

Ford, Charlotte Ford, Charlotte

2008

ISBN

9781591584636

Excerpt:

Reference services (Libraries) -- Hanbook, manuals, etc.

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The librarian's in ternet survival guide : strategies for the high-tech reference desk

McDermott, Irene E. McDermott, Irene E.

2008

Perpustakaan Kuala Lumpur

ISBN

9788170005391

Excerpt:

The librarian's in ternet survival guide : strategies for the high-tech reference desk / McDermott

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The desk and beyond : Next generation reference services

Steiner, Sarah Madden, M. Leslie Steiner, Sarah Madden, M. Leslie

2008

Perpustakaan Jabatan

ISBN

9780838909645

Excerpt:

Electronic reference services (Libraries) -- United States

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Virtual reference service : from competencies to assessment

2008

Perpustakaan Kuala Lumpur

ISBN

9781555705282

Excerpt:

Electronic reference service (Libraries) -- Study and teaaching

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Virtual reference service : from competencies to assessment

2008

ISBN

9781555705282

Excerpt:

Electronic reference service (Libraries) -- Study and teaaching

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Cover image for Recommended reference books for small and medium-sized libraries and media centers

Hysell, Shannon Graff Hysell, Shannon Graff

2007

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai

ISBN

9781591585268

Excerpt:

Reference services (Libraries) -- Handbooks, manuals, etc.

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Reader's advisory guide to nonfiction

Wyatt, Neal Wyatt, Neal

2007

Perpustakaan Kuala Lumpur

ISBN

9780838909362

Excerpt:

Public libraries -- reference services -- United States

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Public services in law libraries : evolution and innovation in the 21st century

2007

Perpustakaan Kuala Lumpur

ISBN

9780789037152

Excerpt:

Law libraries -- Reference services -- United States

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Social software in libraries : building collaboration, communication, and community Online

Farkas, Meredith G. Farkas, Meredith G.

2007

Table of contents only http://www.loc.gov/catdir/toc/ecip0711/2007004515.html

Perpustakaan Kuala Lumpur

ISBN

9781573872751

Excerpt:

Electronic reference services (Libraries)

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Delivering digital services : a handbook for public libraries and learning centres

McMenemy, David Poulter, Alan, 1956- McMenemy, David Poulter, Alan, 1956-

2005

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781856045100

Excerpt:

Electronic reference services (Libraries) Management.

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Conducting the reference interview

Ross, Catherine Sheldrick Nilsen, Kirsti Dewdney, Patricia Ross, Catherine Sheldrick Nilsen, Kirsti

2002

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781856044684

Excerpt:

Reference services (Libraries)

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Attracting, educating, and serving remote users through the web

2002

Perpustakaan Kuala Lumpur

ISBN

9781856044615

Excerpt:

Reference services (Libraries)

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Delivering satisfaction and service quality : a customer-based approach for libraries

Hernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.

2001

Perpustakaan Kuala Lumpur

ISBN

9780838907894

Excerpt:

Reference services (libraries) -- United States -- Management.

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Information and referral

Childers, Thomas, 1940. Childers, Thomas, 1940.

1984

Excerpt:

Public libraries -- Reference services

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