Cover image for Successful Services Operations Management
Title:
Successful Services Operations Management
Author:
Metters, Richard

King-Metters, Kathryn

Pullman, Madeleine
ISBN:
9780324135565
Personal Author:
Metters, Richard
Publication Information:
Australia: Thomson, 2003
Physical Description:
374 p. 25 cm
Subject Term:
Customer services - Management

Customer services - Management - Case studies
Added Author:
King-Metters, Kathryn

Pullman, Madeleine