Customer culture : how Fed Ex and other great companies put the customer first every day

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Title:

Author:

Basch, Michael D.

ISBN:

9780130353313

Personal Author:

Publication Information:

New Jersey : Prentice Hall 2002

Physical Description:

xxv, 274 p. ; 23 cm.

General Note:

Includes index

Subject Term:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292002302428	Adult Reference	658/BAS	Searching... Unknown