Cover image for Don't just relate-- advocate! :    a blueprint for profit in the era of customer power
Title:
Don't just relate-- advocate! : a blueprint for profit in the era of customer power
Author:
Urban, Glen
ISBN:
9780132931342
Personal Author:
Publication Information:
Upper Saddle River, New Jersey : Wharton School Pub., c2005.
Physical Description:
xvi, 234 p. : ill. ; 24 cm.
Subject Term:

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39292004279342 Adult Non-fiction Book 658.812/URB
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