101 ways to improve customer service : Training, tools, tips, & techniques

Select an Action

Title:

One hundred and one ways to improve customer service

Author:

Ukens, Lorraine L.

ISBN:

9780787982003

Personal Author:

Publication Information:

San Francisco : Pfeiffer/John Wiley & Sons, c2007.

Physical Description:

1 CD ROM ; 4 3/4 in.

General Note:

Includes CD/DVD

Subject Term:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292004178834	Adult Reference	(CD/R)658.812/UKE	Searching... Unknown