Cover image for The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Title:
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers

Customer service training games
Author:
Carlaw, Peggy.

Deming, Vasudha Kathleen.
ISBN:
9780070779747
Personal Author:
Publication Information:
New York : McGraw-Hill, c1999.
Physical Description:
xiv, 209 p. : ill. ; 24 cm.

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39292004263896 Adult Bussiness & Economic (openshelf) 658.812/CAR
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