Cover image for The customer revolution : how to thrive when customers are in control
Title:
The customer revolution : how to thrive when customers are in control
Author:
Seybold, Patricia B.
ISBN:
9780712669849
Personal Author:
Seybold, Patricia B.
Publication Information:
London : Random House 2001
Physical Description:
xv, 395 p. ; 23 cm.
General Note:
Includes index
Subject Term:
Customer relations

Internet marketing

Electronic commerce - Customer relations