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186 Results Found

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Assessing service quality : satisfying the expectations of library customers

Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952- Hernon, Peter Altman, Ellen.

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913086

Excerpt:

Public services (Libraries) -- United States -- Evaluation

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New routes to library success : 100+ ideas from outside the stacks

Doucett, Elisabeth, author. Doucett, Elisabeth, author.

2015

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913130

Excerpt:

Public libraries -- Administration.

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Local history : reference collections for public libraries

Marquis, Kathy Waggener, Leslie Marquis, Kathy Waggener, Leslie

2015

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913314

Excerpt:

Local history : reference collections for public libraries / Marquis, Kathy

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Leading libraries : how to create a service culture

VanDuinkerken, Wyoma Customer relations. VanDuinkerken, Wyoma Customer relations.

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913123

Excerpt:

Public services (Libraries)

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Start a revolution : stop acting like a library

Bizzle, Ben Flora, Maria Bizzle, Ben Flora, Maria

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912676

Excerpt:

Public libraries -- Information technology -- United States -- Case studies

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Managing with data : using ACRLMetrics and PLAmetrics

Hernon, Peter Dugan, Robert E., 1952- Matthews, Joseph R. Hernon, Peter Dugan, Robert E., 1952-

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912430

Excerpt:

Public libraries -- Statistics

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Public library and other stories

Smith, Ali Smith, Ali

2015

Perpustakaan Lembah Pantai

ISBN

9780241248881

Excerpt:

Public libraries -- -- Fiction.

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Laporan Tahunan 2015

Persatuan Perpustakaan Kuala Lumpur Persatuan Perpustakaan Kuala Lumpur

2015

Perpustakaan Kuala Lumpur

Excerpt:

Public Libraries -- Kuala Lumpur

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Getting started with evaluation

Hernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author. Hernon, Peter Dugan, Robert E., 1952- author.

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838911952

Excerpt:

Public services (Libraries) -- Evaluation.

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Useful, usable, desirable : applying user experience design to your library

Schmidt, Aaron Etches, Amanda, 1975- Schmidt, Aaron Etches, Amanda, 1975-

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912263

Excerpt:

Public services (Libraries).

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The public library : a photographic essay

Moyers, Bill D., writer of supplementary textual content Patchett, Ann, writer of supplementary textual content. Dawson, Robert, 1950- Photographs. Selections Moyers, Bill D., writer of supplementary textual content Patchett, Ann, writer of supplementary textual content.

2014

ISBN

9781616892173

Excerpt:

Public libraries -- United States -- Pictorial works

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Linked Data for Libraries, Archives and Museums : How to clean, link and publish your metadata

Hooland, Seth Van Verborgh, Ruben, author Hooland, Seth Van Verborgh, Ruben, author

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai

ISBN

9781856049641

Excerpt:

Linked Data for Libraries, Archives and Museums : How to clean, link and publish your metadata /

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