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A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle

2008

ISBN

9781576755822

Excerpt:

Consumer complaints

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A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781576755822

Excerpt:

Consumer complaints

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0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle

2008

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-

2008

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-

2008

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-

2008

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-

2008

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

A complaint is a gift : Recovering customer loyalty when things go wrong

Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-

2008

ISBN

9781576755822

Excerpt:

Consumer complaints

Relevance:

0.0000

Available:

Predictably irrational : The hidden forces that shape our decisions

Ariely, Dan Ariely, Dan

2008

Perpustakaan Internet Bergerak

ISBN

9780007263585

Excerpt:

Consumer behavior

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Predictably irrational : the hidden forces that shape our decisions

Ariely, Dan Ariely, Dan

2008

Perpustakaan Internet Bergerak

ISBN

9780007263585

Excerpt:

Consumer behavior

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Habit : the 95% of behaviour marketers ignore

Martin, Neale 1957- Martin, Neale 1957-

2008

ISBN

9780131357952

Excerpt:

Consumer behaviour

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Human Rights In The Market Place : the exploitation of rights protection by economic actors. -(Markets and the law)

Harding, Christopher Harding, Christopher

2008

Perpustakaan Kuala Lumpur

ISBN

9780754646945

Excerpt:

Consumer protection

Relevance:

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Available:

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