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Cover image for Standard work for lean healthcare
Jackson, Thomas Lindsay, 1949- Jackson, Thomas Lindsay, 1949-
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439837412
Excerpt: 
Quality Assurance, Health Care -- methods -- United States
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Cover image for Work happy :   what great bosses know
Geisler, Jill Geisler, Jill
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781455519019
Excerpt: 
Quality of work life.
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Cover image for Building engaged team performance : align your processes and people to achieve game-changing business results
Starbird, Dodd Cavanagh, Roland R. Starbird, Dodd Cavanagh, Roland R.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780071742269
Excerpt: 
Quality control -- Management
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Cover image for Creative solutions to enhance nursing quality
Boxer, Bruce Alan Goldfarb, Ellen Boxer Boxer, Bruce Alan Goldfarb, Ellen Boxer
2011
Perpustakaan Kuala Lumpur
ISBN 
9780763781859
Excerpt: 
Quality Assurance, Health Care -- organization & administration -- United States.
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Cover image for Six sigma demystified:
Keller, Paul. Keller, Paul.
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780071746793
Excerpt: 
Six sigma (Quality control standart)
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Nurul Huda Nurul Huda
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789675156847
Excerpt: 
Meniti realiti hidup/ Nurul Huda
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Cover image for Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare
Arthur, Jay, 1951- Arthur, Jay, 1951-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780071753258
Excerpt: 
Quality of Health Care -- organization & administration
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Balaque, Nuria Balaque, Nuria
2011
Perpustakaan Kuala Lumpur
ISBN 
9781843346548
Excerpt: 
Managing your library and its quality : the ISO 9001 way Balaque, Nuria
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Cover image for The highly qualified teacher : what is teacher quality and how do we measure it?
Strong, Michael, 1945- Strong, Michael, 1945-
2011
Perpustakaan Kuala Lumpur
ISBN 
9780807752265
Excerpt: 
The highly qualified teacher : what is teacher quality and how do we measure it? / Strong, Michael
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Cover image for 33 men : inside the miraculous survival and dramatic rescue of the Chilean miners
Franklin, Jonathan, 1964- Franklin, Jonathan, 1964-
This is the account of the 2010 San Jose mine rescue in Chile, after one of the longest human entrapments in history. With his coveted "rescue pass," the author was permitted access far past the police perimeter. It would be seventeen long days before the miners were discovered alive and the world press descended. It would be another fifty-two days before the miners were all successfully rescued. For eight weeks, the author conducted interviews with families, rescue workers, the mine psychologist, drill operators, scientists, and the architects of the rescue operation. He reported from an improvised office on the mountainside that was the nerve center of the rescue operation, in a makeshift container. Far below, families and loved ones lived in a cluster of tents known as Camp Hope. While the men were still underground, the author interviewed them via a crude telephone; he helped send vital supplies to them via the "paloma" (pigeon). And when the first miners were rescued on October 13, he had the first media contact with the recently freed men in a series of interviews from inside the field hospital. The book reads like a thriller, toggling between the dramatic chaos below ground as the men realized that their escape routes were blocked and that their shelter held only enough rations for ten men to survive seventy-two hours; and the desperate rescue efforts aboveground, the massive campaign from the top level of the Chilean government to enlist and unite brilliant minds from around the world in the San Jose rescue effort. In never before revealed detail, the author tells a story of the improbable survival of the miners, trapped some 2,200 feet underground for sixty-nine days. He also chronicles what had to go right, an impossibly long list, to rescue them all alive. The death-defying rescue demanded endurance, ingenuity, and most of all, unified fronts above and below ground. To be sure, none of this came easily. Based on more than 110 interviews with the miners, their families, and the rescue team, this account combines an eye for detail and dialogue with the remarkable human interest story of these miners struggling to survive in a savage environment.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780399157776
Excerpt: 
-- A bonanza at the bottom of the mine -- Crawling back to life -- The marathon -- TV reality -- Finish
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Cover image for How can I ever trust you again? :   identify : from discovery to recovery in seven steps
Marshall, Andrew G. Marshall, Andrew G.
2011
Perpustakaan Kuala Lumpur
ISBN 
9781408809464
Excerpt: 
Marital quality
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Cover image for Cosmopolitanism and international relations theory
Beardsworth, Richard Beardsworth, Richard
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780745643236
Excerpt: 
Realism
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