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Cover image for Beyond listening
Beyond listening
Goebert, Bonnie Rosenthal, Herma M. Goebert, Bonnie Rosenthal, Herma M.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780471395621
Excerpt: 
Consumers' preferences
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Cover image for Beyond listening : learning the secret language of focus groups
Beyond listening : learning the secret language of focus groups
Goebert, Bonnie Rosenthal, Herma M. Goebert, Bonnie Rosenthal, Herma M.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780471395621
Excerpt: 
Consumers' preferences
Relevance: 
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Cover image for Business process mapping
Business process mapping
Jacka, J. Mike Keller, Paulette J. Jacka, J. Mike Keller, Paulette J.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780471079774
Excerpt: 
Consumer satisfation
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Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs
When customers think we dont care : ending action that self-destruct companies, customers service and jobs
Buchanan, Richard W. Buchanan, Richard W.
2002
Perpustakaan Kuala Lumpur
ISBN 
9780074709306
Excerpt: 
Consumer satisfaction
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Cover image for The next economy : you will know where your costomers are?
The next economy : you will know where your costomers are?
Ettenberg, Elliott Ettenberg, Elliott
2002
Perpustakaan Kuala Lumpur
ISBN 
9780071379656
Excerpt: 
Consumer behavior
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Cover image for Microeconomic and behavior
Microeconomic and behavior
Frank, Robert H. Frank, Robert H.
2002
ISBN 
9780072483345
Excerpt: 
Consumer behaviour
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Cover image for Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't
Naylor, Mary Greco, Susan Naylor, Mary Greco, Susan
2002
Perpustakaan Kuala Lumpur
ISBN 
9780658001444
Excerpt: 
Consumer satisfaction
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Cover image for Convergence marketing
Convergence marketing
Wind, Yoram (Jerry) Vijay Mahajan Gunther, Robert Wind, Yoram (Jerry) Vijay Mahajan
2002
Perpustakaan Kuala Lumpur
ISBN 
9780130650757
Excerpt: 
Consumer behavior
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Cover image for Consumer behaviour : Implications for marketing strategy
Consumer behaviour : Implications for marketing strategy
Hawkins, Neal Quester Hawkins, Neal Quester
2002
Perpustakaan Kuala Lumpur
ISBN 
9780074709764
Excerpt: 
Consumer behaviour : Implications for marketing strategy Hawkins, Neal Quester
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Cover image for Total access
Total access
McKenna, Regis McKenna, Regis
2002
ISBN 
9781578512447
Excerpt: 
Consumer satisfaction
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Cover image for Built for use
Built for use
Donoghue, Karen Donoghue, Karen
2002
Perpustakaan Kuala Lumpur
ISBN 
9780071383042
Excerpt: 
Consumer satisfaction
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Cover image for The next economy : Will you know where your costomers are?
The next economy : Will you know where your costomers are?
Ettenberg, Elliott Ettenberg, Elliott
2002
Perpustakaan Kuala Lumpur
ISBN 
9780071379656
Excerpt: 
Consumer behavior
Relevance: 
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