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Maimunah Aminuddin 1949- Maimunah Aminuddin 1949-
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789675771668
Excerpt: 
Malaysian industrial relations & employment law / Maimunah Aminuddin 1949-
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Cover image for Likeable business : why today's consumers demand more and how leaders can deliver
Kerpen, Dave. Kerpen, Dave.
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780071800471
Excerpt: 
Customer relations.
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Cover image for Service failure : the real reasons employees struggle with customer service and what you can do about it
Toister, Jeff. Toister, Jeff.
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780814431993
Excerpt: 
Customer relations.
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Cover image for A stakeholder approach to issues management
Boutilier, Robert, 1950- Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN 
9781606490976
Excerpt: 
Customer relations
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Cover image for China :  development and governance
Wang, Gungwu, editor Zheng, Yongnian, editor Wang, Gungwu, editor Zheng, Yongnian, editor
2013
Perpustakaan Kuala Lumpur
ISBN 
9789814425841
Excerpt: 
China -- Foreign economic relations
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Cover image for China’s silent army :   the pioneers, traders, fixers, and workers who are remaking the world in Beijing’s image
Cardenal, Juan Pablo Araújo, Heriberto Cardenal, Juan Pablo Araújo, Heriberto
2013
Perpustakaan Kuala Lumpur
ISBN 
9780385346573
Excerpt: 
China - Foreign economic relations
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Cover image for The great convergence :   Asia, the West, and the logic of one world
Mahbubani, Kishore Mahbubani, Kishore
2013
Perpustakaan Kuala Lumpur
ISBN 
9781610390330
Excerpt: 
Asia -- Foreign economic relations.
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Cover image for Resilient grandparent caregivers : a strengths-based persepective
Hayslip, Bert. Smith, Gregory C., 1951- Hayslip, Bert. Smith, Gregory C., 1951-
2013
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9780415897556
Excerpt: 
Intergenerational relations - United States
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Cover image for Surviving girlhood : building positive relationships, attitudes, and self-esteem to prevent teenage girl bullying
Giant, Nikki, 1982- Beddoe, Rachel, 1978- Giant, Nikki, 1982- Beddoe, Rachel, 1978-
2013
Perpustakaan Kuala Lumpur
ISBN 
9781849059251
Excerpt: 
Interpersonal relations in adolescence.
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Cover image for Democratic futures : revisioning democracy promotion
Kurki, Milja. Kurki, Milja.
"Democracy promotion has been an influential policy agenda in many Western states, international organisations, and amongst many NGO actors. But what kinds of models of democracy do democracy promoters promote? This book examines in detail the conceptual orders that underpin democracy support activity, and the conceptions of democracy that democracy promoters, consciously or inadvertently, work with. Such an examination is not only timely but much-needed in today's context of multiple democratic and financial crises. Contestation over democracy's meaning is returning, but how is this contestation reflected, if at all, in democracy promotion policies and practices?Seeking to open up debate on multiple models of democracy, this text provides the reader not only with the outlines of various possible politico-economic models of democracy, but also with a close empirical engagement with democracy promoters' discourses and practices. Drawing on a broad spectrum of examples, it exposes the challenges faced by Western governments in trying to reshape the political and economic landscape across the world and tentatively advances a set of concrete policy provocations which may enable a more, pluralist and flexible democracy promotion practice to emerge.This innovative new work will be essential reading for all students of democratization, democracy promotion and international relations"-- "This text explains the different models of democracy and the varied approaches taken by a number of international actors to promote (or impose) democratic and economic reform"--
2013
Perpustakaan Kuala Lumpur
ISBN 
9780415690348
Excerpt: 
POLITICAL SCIENCE / International Relations / General
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Cover image for Healing eating disorders with psychodrama and other action methods
Carnabucci, Karen. Ciotola, Linda. Carnabucci, Karen. Ciotola, Linda.
2013
Perpustakaan Kuala Lumpur
ISBN 
9781849059343
Excerpt: 
Interpersonal relations.
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Cover image for Malaysia and the developing world : the Asian tiger on the Cinnamon Road
Stark, Jan Stark, Jan
2013
Perpustakaan Kuala Lumpur
ISBN 
9780415699143
Excerpt: 
Malaysia -- Foreign relations -- Developing countries.
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