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Cover image for Mr shmooze :  the art & science of Selling Through Relationships
Abraham, Richard Abraham, Richard
2010
Perpustakaan Kuala Lumpur
ISBN 
9780470874363
Excerpt: 
Customer relations.
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Cover image for Effective customer care
Wellington, Patricia. Wellington, Patricia.
2010
Perpustakaan Jabatan
ISBN 
9780749459970
Excerpt: 
Customer relations -- Case studies
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Cover image for Lead with your customer :   transform culture and brand into world-class excellence
Jones, Mark David Kober, J. Jeff (James Jeff) Jones, Mark David Kober, J. Jeff (James Jeff)
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781562867157
Excerpt: 
Customer relations.
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Cover image for Don't just relate-- advocate! :    a blueprint for profit in the era of customer power
Urban, Glen Urban, Glen
2005
Perpustakaan Kuala Lumpur
ISBN 
9780132931342
Excerpt: 
Customer relations.
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Cover image for 101 ways to really satisfy your customers
Griffiths, Andrew Griffiths, Andrew
2002
ISBN 
9781865087443
Excerpt: 
Customer relations.
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Cover image for Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system
Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964- Johnson, Michael D. (Michael David) Gustafsson, Anders, 1964-
2000
ISBN 
9780787953102
Excerpt: 
Customer relations.
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Cover image for How to turn customer service into customer sales
Katz, Bernard. Katz, Bernard.
1988 1987
ISBN 
9780844231709
Excerpt: 
Customer relations.
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