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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950- Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Public services (Libraries) -- United States
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Persatuan Perpustakaan Kuala Lumpur Persatuan Perpustakaan Kuala Lumpur
2011
Perpustakaan Kuala Lumpur
Excerpt: 
Public Libraries -- Kuala Lumpur
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Cover image for Building a buzz : libraries and word-of-mouth marketing
Barber, Peggy Wallace, Linda Barber, Peggy Wallace, Linda
2010
ISBN 
9780838910115
Excerpt: 
Libraries -- Public relations.
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Cover image for Children's services : partnership for success
Diamant-Cohan, Betsy Diamant-Cohan, Betsy
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838910443
Excerpt: 
Libraries and community -- Case studies
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Cover image for Public libraries going green
Miller, Kathryn, 1971- Miller, Kathryn, 1971-
Going Green is now a national issue, and patrons expect their library to respond in the same way many corporations have. Libraries are going green with logos on their websites, programs for the public, and a host of other initiatives. This is the first book to focus strictly on the library's role in going green, helping you with collection development, disposal, and recycling issues; green equipment, technology, and facilities; programming ideas with supporting tables and figures; and ways to get the community involved in the process.--From publisher description.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838910184
Excerpt: 
Public libraries going green / Miller, Kathryn, 1971-
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Cover image for Developing an outstanding core collection : a guide for libraries
Alabaster, Carol. Alabaster, Carol.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838910405
Excerpt: 
Public libraries -- Collection development -- United States
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Cover image for Boomers and beyond : reconsidering the role of libraries
Rothstein, Pauline M. Schull, Diantha Dow. Rothstein, Pauline M. Schull, Diantha Dow.
2010
ISBN 
9780838910146
Excerpt: 
Adult services in public libraries -- United States.
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Cover image for The complete library trustee handbook
Reed, Sally Gardner, 1953- Kalonick, Jillian Reed, Sally Gardner, 1953- Kalonick, Jillian
2010
Perpustakaan Kuala Lumpur
ISBN 
9781555706876
Excerpt: 
Public libraries -- United States -- Administration -- Handbooks, manuals, etc.
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Cover image for Effective blogging for libraries
Crosby, Connie, 1964- Crosby, Connie, 1964-
2010
Perpustakaan Kuala Lumpur
ISBN 
9781555707132
Excerpt: 
Libraries -- Public relations
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Cover image for Assessing service quality : satisfying the expectations of library customers
Hernon, Peter. Altman, Ellen Hernon, Peter. Altman, Ellen
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910214
Excerpt: 
Public services (Libraries) -- United States -- Evaluation
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Cover image for Designing space for children and teens in libraries and public places
Feinberg, Sandra, 1946- Keller, James R. (James Robert), 1959- Feinberg, Sandra, 1946- Keller, James R. (James Robert), 1959-
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910207
Excerpt: 
Designing space for children and teens in libraries and public places / Feinberg, Sandra, 1946-
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Cover image for Public library services for the poor :   doing all we can
Holt, Leslie Edmonds. Holt, Glen E. Holt, Leslie Edmonds. Holt, Glen E.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780838910504
Excerpt: 
Public library services for the poor : doing all we can / Holt, Leslie Edmonds.
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