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Chocolates on the pillow aren't enough : reinventing the customer experience

Tisch, Jonathan M. Tisch, Jonathan M.

2007

ISBN

9780470043554

Excerpt:

Hospitality industry -- Customer services

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Kerjaya dalam bidang perhotelan

Muhammad Shahrin Ab. Karim Muhammad Shahrin Ab. Karim

2007

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789833585984

Excerpt:

Hospitality industry -- vocational guidance

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The theory of catering

Foskett, David Ceserani, Victor Foskett, David Ceserani, Victor

2007

Perpustakaan Kuala Lumpur

ISBN

9780340939260

Excerpt:

Hospitality industry

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The theory of catering

Foskett, David Ceserani, Victor Foskett, David Ceserani, Victor

2007

Perpustakaan Kuala Lumpur

ISBN

9780340939260

Excerpt:

Hospitality industry

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Dictionary of leisure, travel and tourism

2006

Perpustakaan Kuala Lumpur

ISBN

9780713685459

Excerpt:

Hospitality industry -- dictionaries

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Hotel and lodging management : an introduction

Stutts, Alan T. Wortman , James Stutts, Alan T. Wortman , James

2006

Perpustakaan Kuala Lumpur

ISBN

9780471474470

Excerpt:

Hospitility industry -- Management

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Hotel and lodging management : an introduction

Stutts, Alan T. Wortman, James F. Stutts, Alan T. Wortman, James F.

2006

Perpustakaan Kuala Lumpur

ISBN

9780471474470

Excerpt:

Hospitality industry -- Management

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The family business in tourism and hospitalit

Getz, Donald Carlsen, Jack and Morrison, Alison Getz, Donald Carlsen, Jack and

2004

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780851998084

Excerpt:

The family business in tourism and hospitalit Getz, Donald

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The family business in tourism and hospitalit

Getz, Donald Carlsen, Jack and Morrison, Alison Getz, Donald Carlsen, Jack and

2004

Perpustakaan Jabatan

ISBN

9780851998084

Excerpt:

The family business in tourism and hospitalit Getz, Donald

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The greatest gift

Leigh, Danny. Leigh, Danny.

2004

Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman

ISBN

9780571215065

Excerpt:

Hospitality industry -- Fiction

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Kerjaya dalam bidang hospitaliti

Muhammad Shahrim Ab Karim Muhammad Shahrim Ab Karim

2003

Perpustakaan Kuala Lumpur

ISBN

9789831923849

Excerpt:

Kerjaya dalam bidang hospitaliti Muhammad Shahrim Ab Karim

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Providing quality service : what every hospitallity service provider needs to know

Martin, William B. Martin, William B.

2003

ISBN

9780130967459

Excerpt:

Providing quality service : what every hospitallity service provider needs to know Martin, William

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