Limit Search Results
Author
Price, Bill
(6)
David Jaffe
(5)
Buchanan, Richard W.
(3)
Jacka, J. Mike
(3)
Zanetti, Daniel.
(3)
Format
Books
(73)
Language
Library
Shelf Location
Publication Date
-
Subject
Consumer satisfaction
(46)
Customer relations
(29)
Customer services
(22)
Customer satisfaction
(7)
Customer services -- Management
(7)
Switch to list view
Switch to thumbnail view
Select an Action
73 Results Found Subscribe to search results
Did You Mean:
customer satisfaction
000000000000PKLTEST
Print
Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966- Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.0000
Available:
Cover image for Human Sigma : managing the employee-customer encounter
Human Sigma : managing the employee-customer encounter
Fleming, John H. Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN 
9781595620163
Excerpt: 
Human Sigma : managing the employee-customer encounter / Fleming, John H.
Relevance: 
0.0000
Available:
Cover image for Human Sigma : Managing the employee-customer encounter
Human Sigma : Managing the employee-customer encounter
Fleming, John H. Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781595620163
Excerpt: 
Human Sigma : Managing the employee-customer encounter / Fleming, John H.
Relevance: 
0.0000
Available:
Cover image for The satisfied Customer : winners and losers in the battle for buyer preference
The satisfied Customer : winners and losers in the battle for buyer preference
Fornell, Claes Fornell, Claes
2007
ISBN 
9780230604063
Excerpt: 
Customer satisfaction
Relevance: 
0.0000
Available:
Cover image for The satisfied Customer : winners and losers in the battle for buyer preference
The satisfied Customer : winners and losers in the battle for buyer preference
Fornell, Claes Fornell, Claes
2007
ISBN 
9780230604063
Excerpt: 
Customer satisfaction
Relevance: 
0.0000
Available:
Cover image for Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred
Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referred
Heppell, Michael. Heppell, Michael.
2006
ISBN 
9780273707929
Excerpt: 
Five star service, one star budget : how to create magic moments for your customers that get you
Relevance: 
0.0000
Available:
Cover image for The golden apple : how to grow opportunity and harvest success
The golden apple : how to grow opportunity and harvest success
Aaronson, Kathy Aaronson, Kathy
2006
ISBN 
9780471777823
Excerpt: 
Consumer satisfaction
Relevance: 
0.0000
Available:
Cover image for Making meaning : how successful businesses deliver meaningful customer experiences
Making meaning : how successful businesses deliver meaningful customer experiences
Diller, Steve Shedroff, Nathan Rhea, Darrel Diller, Steve Shedroff, Nathan
2006
ISBN 
9780321374097
Excerpt: 
Making meaning : how successful businesses deliver meaningful customer experiences Diller, Steve
Relevance: 
0.0000
Available:
Cover image for The ultimate question : driving good profits and true growth
The ultimate question : driving good profits and true growth
Reichheld, Fried Reichheld, Fried
2006
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781591397830
Excerpt: 
Consumer satisfaction
Relevance: 
0.0000
Available:
Cover image for The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
Ranadive, Vivek. Ranadive, Vivek.
2006
ISBN 
9780071450140
Excerpt: 
The power to predict : how real-time businesses anticipate customer needs, create opportunities
Relevance: 
0.0000
Available:
Select an Action