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Cover image for Unleashing excellence : the complete guide to ultimate customer service
Unleashing excellence : the complete guide to ultimate customer service
Snow, Dennis Snow, Dennis
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781932021066
Excerpt: 
Unleashing excellence : the complete guide to ultimate customer service Snow, Dennis
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Cover image for Customer Service Reinvented : Language Of The Soul / Datin Wira Dr. Hjh. Siti Hawa Mohd
Customer Service Reinvented : Language Of The Soul / Datin Wira Dr. Hjh. Siti Hawa Mohd
Siti Hawa Mohd., Datin Wira, Dr.- Siti Hawa Mohd., Datin Wira, Dr.-
Perpustakaan Kuala Lumpur
ISBN 
9789671869901
Excerpt: 
Customer Service Reinvented : Language Of The Soul / Datin Wira Dr. Hjh. Siti Hawa Mohd Siti Hawa
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0.7446
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Cover image for Service quality level of DBKL's branch office towards customer satisfaction among Majlis Perwakilan Penduduk Wilayah Persekutuan Kuala Lumpur (MPPWPKL) : master of business adminisistration UNITAR International University 2021
Service quality level of DBKL's branch office towards customer satisfaction among Majlis Perwakilan Penduduk Wilayah Persekutuan Kuala Lumpur (MPPWPKL) : master of business adminisistration UNITAR International University 2021
Perpustakaan Kuala Lumpur
Excerpt: 
Service quality level of DBKL's branch office towards customer satisfaction among Majlis Perwakilan
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0.7439
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Cover image for Air Mata di Brisbane
Air Mata di Brisbane
Norlaila Mohd. Samli, author. Norlaila Mohd. Samli, author.
2018
Pustaka KL @ Keramat
ISBN 
9789671629505
Excerpt: 
Customs administrations -- Malaysia
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Cover image for The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
Peverell, Roger Peverell, Roger
2017
Perpustakaan Kuala Lumpur
ISBN 
9781907794490
Excerpt: 
Financial services industry -- Customer services.
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Cover image for Winning in Service Markets : Success through People, Technology and Strategy
Winning in Service Markets : Success through People, Technology and Strategy
Wirtz, Jochen Wirtz, Jochen
2017
Perpustakaan Kuala Lumpur
ISBN 
9781944659059
Excerpt: 
Winning in Service Markets : Success through People, Technology and Strategy / Wirtz, Jochen
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Cover image for Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Michelli, Joseph A. Michelli, Joseph A.
2016
Perpustakaan Lembah Pantai
ISBN 
9789814660594
Excerpt: 
Automobile industry and trade -- Customer services -- Germany
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
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Cover image for Competing against luck : the story of innovation and customer choice
Competing against luck : the story of innovation and customer choice
Christensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author Christensen, Clayton M., author
2016
Perpustakaan Kuala Lumpur
ISBN 
9780062565235
Excerpt: 
Customer services
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Cover image for We are here : my family's courageous journey to survive
We are here : my family's courageous journey to survive
Nguyen, Cat Thao, author Nguyen, Cat Thao, author
2015
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Muhibbah
ISBN 
9781743319277
Excerpt: 
We are here : my family's courageous journey to survive / Nguyen, Cat Thao, author
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Cover image for Zombie loyalists :b using great service to create rabid fans
Zombie loyalists :b using great service to create rabid fans
Shankman, Peter Shankman, Peter
2015
Perpustakaan Kuala Lumpur
ISBN 
9781137279668
Excerpt: 
Customer services
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Cover image for Your customer rules! : delivering the Me2B experiences that today's customers demand
Your customer rules! : delivering the Me2B experiences that today's customers demand
Price, Bill Jaffe, David, 1963- author Price, Bill Jaffe, David, 1963- author
2015
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118954775
Excerpt: 
Your customer rules! : delivering the Me2B experiences that today's customers demand / Price
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