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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Consumer complaints
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Molle Barlow, Janelle, 1943- Molle
2008
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
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Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-
2008
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
Available:
Cover image for A complaint is a gift : Recovering customer loyalty when things go wrong
Barlow, Janelle, 1943- Moller, Claus 1942- Barlow, Janelle, 1943- Moller, Claus 1942-
2008
ISBN 
9781576755822
Excerpt: 
Consumer complaints
Relevance: 
0.0000
Available:
Cover image for Predictably irrational : The hidden forces that shape our decisions
Ariely, Dan Ariely, Dan
2008
Perpustakaan Internet Bergerak
ISBN 
9780007263585
Excerpt: 
Consumer behavior
Relevance: 
0.0000
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Cover image for Predictably irrational : the hidden forces that shape our decisions
Ariely, Dan Ariely, Dan
2008
Perpustakaan Internet Bergerak
ISBN 
9780007263585
Excerpt: 
Consumer behavior
Relevance: 
0.0000
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Cover image for Habit : the 95% of behaviour marketers ignore
Martin, Neale 1957- Martin, Neale 1957-
2008
ISBN 
9780131357952
Excerpt: 
Consumer behaviour
Relevance: 
0.0000
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Cover image for Human Rights In The Market Place : the exploitation of rights protection by economic actors. -(Markets and the law)
Harding, Christopher Harding, Christopher
2008
Perpustakaan Kuala Lumpur
ISBN 
9780754646945
Excerpt: 
Consumer protection
Relevance: 
0.0000
Available: