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Print
Cover image for Best practices in customer service
Best practices in customer service
1998
ISBN 
9780814470282
Excerpt: 
Best practices in customer service /
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0.9919
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Cover image for Service strategy: management moves for customer results
Service strategy: management moves for customer results
Horovitz, Jacques Horovitz, Jacques
2004
ISBN 
9780273675839
Excerpt: 
Service strategy: management moves for customer results/ Horovitz, Jacques
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0.8686
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Cover image for Branded customer service : the new competitive edge
Branded customer service : the new competitive edge
Barlow, Janelle, 1943- Stewart, Paul, 1966 Barlow, Janelle, 1943- Stewart, Paul, 1966
2004
ISBN 
9781576752982
Excerpt: 
Branded customer service : the new competitive edge Barlow, Janelle, 1943-
Relevance: 
0.8686
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Cover image for The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Carlaw, Peggy. Deming, Vasudha Kathleen. Carlaw, Peggy. Deming, Vasudha Kathleen.
1999
Perpustakaan Kuala Lumpur
ISBN 
9780070779747
Excerpt: 
The big book of customer service training games : quick, fun activities for training customer
Relevance: 
0.8686
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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
0.8190
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
Available:
Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
0.8190
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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee Evenson, Renee
2007
Perpustakaan Kuala Lumpur
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : one hundred and one ways to guarantee great performance
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0.8190
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Cover image for 101 ways to improve customer service : Training, tools, tips, & techniques
101 ways to improve customer service : Training, tools, tips, & techniques
Ukens, Lorraine L. Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN 
9780787982003
Excerpt: 
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
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0.8190
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Cover image for Award-winning customer service : 101 ways to guarantee great performance
Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee Evenson, Renee
2007
ISBN 
9780814474549
Excerpt: 
Award-winning customer service : 101 ways to guarantee great performance / Evenson, Renee
Relevance: 
0.8190
Available:
Cover image for 101 ways to improve customer service : Training, tools, tips, & techniques
101 ways to improve customer service : Training, tools, tips, & techniques
Ukens, Lorraine L. Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN 
9780787982003
Excerpt: 
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
Relevance: 
0.8190
Available: