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256 Results Found
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Hernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN
9788184082425
Excerpt:
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
Relevance:
0.7446
Price, Bill David Jaffe Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur
ISBN
9780470189085
Excerpt:
The best service is no service : how to liberate your customers from customer service, keep them
Relevance:
0.7446
Cutting, Donna 1966- Cutting, Donna 1966-
2008
ISBN
9780470174012
Excerpt:
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
Relevance:
0.7446
Buchanan, Richard W. Buchanan, Richard W.
2008
ISBN
9780070138636
Excerpt:
When customers think we don't care : ending actions that self-destruct companies, customer service
Relevance:
0.7446
Matinez, Mario. 1967- Matinez, Mario. 1967-
2008
ISBN
9781593119362
Excerpt:
Building a customer service culture : the seven service elements of customer success / Matinez
Relevance:
0.7446
Cutting, Donna 1966- Cutting, Donna 1966-
2008
ISBN
9780470174012
Excerpt:
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
Relevance:
0.7446
Bliss, Jeanne Bliss, Jeanne
2006
ISBN
9780787980948
Excerpt:
Chief customer officer : getting past lip service to passionate action Bliss, Jeanne
Relevance:
0.7446
Levesque, Paul Levesque, Paul
2006
ISBN
9781932531916
Excerpt:
Customer service from the inside out made easy Levesque, Paul
Relevance:
0.7446
Fogli , Lawrence Fogli , Lawrence
2006
ISBN
9780787976200
Excerpt:
Customer service delivery : research and best practice / Lawrence Fogli , editor Fogli , Lawrence
Relevance:
0.7446
Heil, Gary Thomas , Chris Heil, Gary Thomas , Chris
2006
Perpustakaan Kuala Lumpur
ISBN
9780471723240
Excerpt:
Employee management and customer service in the retail industry Heil, Gary
Relevance:
0.7446
Bacal, Robert Bacal, Robert
2005
ISBN
9780071444538
Excerpt:
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any
Relevance:
0.7446
Evenson, Renee, 1951- Evenson, Renee, 1951-
2005
ISBN
9780814472903
Excerpt:
Customer service training 101: quick and easy techniques that get great results Evenson, Renee
Relevance:
0.7446
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