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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R. Hernon, Peter Whitman, John R.
2001
Perpustakaan Kuala Lumpur
ISBN 
9780838907894
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
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Cover image for Perspective : learn how to create depth and realism
Smith, Ray Campbell Smith, Ray Campbell
2001
Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780855329396
Excerpt: 
Perspective : learn how to create depth and realism Smith, Ray Campbell
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Coleman, Vernon Coleman, Vernon
2001
Perpustakaan Kuala Lumpur
ISBN 
9789833710515
Excerpt: 
Quality of life -- Popular works
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Stoen, Linda Stoen, Linda
2001
Perpustakaan Kuala Lumpur
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Linda Stoen's : super quality workout Stoen, Linda
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Stoen, Linda Stoen, Linda
2001
Perpustakaan Kuala Lumpur
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Linda Stoen's : quality workout & nutritional tips Stoen, Linda
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Cover image for Total quality handbook
Goetsch, David L. Davis, Stanley B. Goetsch, David L. Davis, Stanley B.
2001
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780130272621
Excerpt: 
Total quality management -- Handbooks, manuals, etc.
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Cover image for Simplify your work life: ways to change the way you work so you have more time to live
James, Elaine St. James, Elaine St.
2001
ISBN 
9780786866830
Excerpt: 
Quality of work life
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2000
Perpustakaan Kuala Lumpur
ISBN 
9789679240818
Excerpt: 
Malaysian standards handbook on quality management : MS ISO 9000 series
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Ghosh, B. N. Ghosh, B. N.
2000
Perpustakaan Kuala Lumpur
ISBN 
9789676110633
Excerpt: 
Quality of life - Malaysia
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Cover image for Harvard business review on work and life balance
2000
Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9781578513284
Excerpt: 
Quality of life
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MacLean, Gary E. MacLean, Gary E.
2000
ISBN 
9789837202979
Excerpt: 
Documenting quality for ISO 9000 and other industry standards MacLean, Gary E.
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Gill, Mel Gill, Mel
2000
ISBN 
9789832349495
Excerpt: 
Quality of life
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