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Cover image for Quality improvement in nursing and healthcare : a practical approach
Parsley, Karen Corrigan, Philomena Parsley, Karen Corrigan, Philomena
1994
ISBN 
9780412483608
Excerpt: 
Quality improvement in nursing and healthcare : a practical approach Parsley, Karen
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Siti Rohaya Samah Siti Rohaya Samah
1993
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa
ISBN 
9789838930598
Excerpt: 
Potret realiti Siti Rohaya Samah
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Cover image for Making quality happen : how training can turn strategy into real improvement
Cocheu, Ted Cocheu, Ted
1993
ISBN 
9781555425210
Excerpt: 
Making quality happen : how training can turn strategy into real improvement Cocheu, Ted
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Ahmad Sarji Bin Abdul Hamid, Tan Sri Dato' Seri Ahmad Sarji Bin Abdul Hamid, Tan Sri Dato' Seri
1992
Perpustakaan Kuala Lumpur
ISBN 
9789839827002
Excerpt: 
The Public service of Malaysia : some reflections on quality productivity and discipline Ahmad
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Cover image for Relevance regained: From top-down control to bottom-up empowerment
Johnson, H. Thomas Johnson, H. Thomas
1992
ISBN 
9780029165553
Excerpt: 
Total quality management - Data processing
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Moore, Larry Moore, Larry
1992
ISBN 
9780527916626
Excerpt: 
Improving workforce basic skills : the foundation for quality Moore, Larry
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Cover image for The quality movement: What total quality management is really all about!
Drummond, Helga Drummond, Helga
1992
ISBN 
9780749407537
Excerpt: 
The quality movement: What total quality management is really all about! Drummond, Helga
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Ahmad Sarji bin Abdul Hamid Ahmad Sarji bin Abdul Hamid
1991
Perpustakaan Kuala Lumpur
ISBN 
9789679933109
Excerpt: 
quality public service : selected speeches of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid Ahmad Sarji bin
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1991
Perpustakaan Kuala Lumpur
Excerpt: 
Development administration circulars 1991, 1992 and 1993 : towards a quality, productive and
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Kinlaw, Dennis C. Kinlaw, Dennis C.
1991
ISBN 
9780669249835
Excerpt: 
Developing superior work teams : building quality and the competitive edge Kinlaw, Dennis C.
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Reddin, Bill Reddin, Bill
1990
Excerpt: 
Executive abality
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Cover image for Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A. Parasuraman, A. Berry, Leonard L. Zeithaml, Valarie A. Parasuraman, A.
1990
ISBN 
9780029357019
Excerpt: 
Delivering quality service : balancing customer perceptions and expectations Zeithaml, Valarie A.
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