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Cover image for The innovator's toolkit : 50+ techniques for predictable and sustainable organic growth
The innovator's toolkit : 50+ techniques for predictable and sustainable organic growth
Silverstein, David, 1965- Samuel, Philip DeCarlo, Neil Silverstein, David, 1965- Samuel, Philip
2012
ISBN 
9781118298107
Excerpt: 
The innovator's toolkit : 50+ techniques for predictable and sustainable organic growth /
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Cover image for No thanks, I'm just looking : sales techniques for turning shoppers into buyers
No thanks, I'm just looking : sales techniques for turning shoppers into buyers
Friedman, Harry J. Friedman, Harry J.
2012
Perpustakaan Kuala Lumpur
ISBN 
9781118153406
Excerpt: 
No thanks, I'm just looking : sales techniques for turning shoppers into buyers / Friedman, Harry J.
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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
Soudagar, Reza Iyer, Vinay Hildebrand, Volker Soudagar, Reza Iyer, Vinay
2012
Perpustakaan Kuala Lumpur
ISBN 
9780071786973
Excerpt: 
The customer experience edge : technology and techniques for delivering an enduring, profitable
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Cover image for Customer service management training 101 : quick and easy techniques that get great results
Customer service management training 101 : quick and easy techniques that get great results
Evenson, Renee, 1951- Evenson, Renee, 1951-
2012
Perpustakaan Kuala Lumpur
ISBN 
9780814417157
Excerpt: 
Customer service management training 101 : quick and easy techniques that get great results /
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Cover image for Key account management : tools and techniques for achieving profitable key supplier status
Key account management : tools and techniques for achieving profitable key supplier status
Cheverton, Peter. Cheverton, Peter.
2012
Perpustakaan Kuala Lumpur
ISBN 
9780749463519
Excerpt: 
Key account management : tools and techniques for achieving profitable key supplier status /
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Cover image for Marketing management
Marketing management
Kotler, Philip Kotler, Philip
2012
Perpustakaan Medan Idaman
ISBN 
9780273753360
Excerpt: 
Marketing management / Kotler, Philip
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