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000PKLTEST
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Cover image for Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven world
Blackshaw, Pete Blackshaw, Pete
2008
Perpustakaan Kuala Lumpur
ISBN 
9780385522724
Excerpt: 
consumer-driven world / Blackshaw, Pete
Relevance: 
0.0000
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Cover image for The agenda
The agenda
Hammer, Michael Hammer, Michael
2001
ISBN 
9780712614566
Excerpt: 
Consumer satisfaction
Relevance: 
0.0000
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Cover image for The agenda : what every business must do to dominate the decade
The agenda : what every business must do to dominate the decade
Hammer, Michael Hammer, Michael
2001
Perpustakaan Kuala Lumpur
ISBN 
9780609609668
Excerpt: 
Consumer satisfaction
Relevance: 
0.0000
Available: