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2007
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Cover image for The satisfied Customer : winners and losers in the battle for buyer preference
The satisfied Customer : winners and losers in the battle for buyer preference
Fornell, Claes Fornell, Claes
2007
ISBN 
9780230604063
Excerpt: 
Customer relations -- Management
Relevance: 
0.0000
Available:
Cover image for The satisfied Customer : winners and losers in the battle for buyer preference
The satisfied Customer : winners and losers in the battle for buyer preference
Fornell, Claes Fornell, Claes
2007
ISBN 
9780230604063
Excerpt: 
Customer relations -- Management
Relevance: 
0.0000
Available: