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Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

Soudagar, Reza Iyer, Vinay Hildebrand, Volker Soudagar, Reza Iyer, Vinay

2012

Perpustakaan Kuala Lumpur

ISBN

9780071786973

Excerpt:

Customer services - Technological innovations

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Auditing social media: a governance and risk guide

Scott, Peter R Jacka, J. Mike. Scott, Peter R Jacka, J. Mike.

2011

Perpustakaan Kuala Lumpur

ISBN

9781118061756

Excerpt:

Customer relations -- Technological innovations.

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Social media playbook for business : reaching your online community with Twitter, Facebook, Linkedin, and more

Funk, Tom, 1965- Funk, Tom, 1965-

2011

Perpustakaan Kuala Lumpur

ISBN

9780313386268

Excerpt:

Customer relations -- Technological innovations

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Social network analysis in telecommunications

Reis Pinheiro, Carlos Andre, 1940- Reis Pinheiro, Carlos Andre, 1940-

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780470647547

Excerpt:

Customer relations -- Technological innovations.

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Pre-commerce : how companies and customers are transforming business together

Pearson, Bob, 1962- Zehr, Dan Pearson, Bob, 1962- Zehr, Dan

2011

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780470928448

Excerpt:

Customer relations -- Technological innovations

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Infinite possibility : creating customer value on the digital frontier

Pine, B. Joseph. Korn, Kim. C. Pine, B. Joseph. Korn, Kim. C.

2011

Perpustakaan Kuala Lumpur

ISBN

9781605095639

Excerpt:

Technological innovations -- Management.

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Outside innovation : how your customers will co-design your campany's future

Seybold, Patricia B. Seybold, Patricia B.

2006

Perpustakaan Jabatan

ISBN

9780061135903

Excerpt:

Outside innovation : how your customers will co-design your campany's future Seybold, Patricia B.

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Managing Services : Using Technology to Create Value

Davis , Mark M. Davis , Mark M.

2003

Perpustakaan Kuala Lumpur

Excerpt:

Service Industries - Technological Innovations - Management

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The cluetrain manifesto

Levine, Rick ... [et al] Levine, Rick ... [et al]

2000

ISBN

9780738202440

Excerpt:

Customer relations technilogical innovations

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