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000PKLTEST

Gregerman, Alan S. Gregerman, Alan S.

2012

Perpustakaan Kuala Lumpur Perpustakaan Jabatan

ISBN

9789833832903

Excerpt:

Customer services

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Kash, Rick Calhoun, David Kash, Rick Calhoun, David

2010

Perpustakaan Kuala Lumpur

ISBN

9780062000453

Excerpt:

Customer relations

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Blackshaw, Pete Blackshaw, Pete

2008

Perpustakaan Kuala Lumpur

ISBN

9780385522724

Excerpt:

Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's

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