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Cover image for The customer services workbook
The customer services workbook
Lake, Neville Itickey, Kristen Lake, Neville Itickey, Kristen
2002
Perpustakaan Kuala Lumpur
Excerpt: 
The customer services workbook Lake, Neville
Relevance: 
1.2408
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Cover image for The customer services workbook
The customer services workbook
Lake, Neville Itickey, Kristen Lake, Neville Itickey, Kristen
2002
ISBN 
9780749437893
Excerpt: 
The customer services workbook Lake, Neville
Relevance: 
1.2408
Available:
Cover image for The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
Peverell, Roger Peverell, Roger
2017
Perpustakaan Kuala Lumpur
ISBN 
9781907794490
Excerpt: 
Financial services industry -- Customer services.
Relevance: 
0.7447
Available:
Cover image for Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close
Secrets of selling services : everything you need to sell what your customer can't see - from pitch to close
Schiffman, Stephan Schiffman, Stephan
2013
Pustaka KL @ Keramat
ISBN 
9780071791625
Excerpt: 
Secrets of selling services : everything you need to sell what your customer can't see - from pitch
Relevance: 
0.7446
Available:
Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958- Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
Relevance: 
0.7446
Available:
Cover image for Protecting main street : measuring the customer experience in financial services for business and public policy
Protecting main street : measuring the customer experience in financial services for business and public policy
Lubin, Paul C. Lubin, Paul C.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780415996013
Excerpt: 
Protecting main street : measuring the customer experience in financial services for business and
Relevance: 
0.7446
Available:
Cover image for Service innovation : how to go from customer needs to breakthrough services
Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A. Bettencourt, Lance A.
2010
ISBN 
9780071713009
Excerpt: 
Service innovation : how to go from customer needs to breakthrough services / Bettencourt, Lance A.
Relevance: 
0.7447
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Cover image for Air Mata di Brisbane
Air Mata di Brisbane
Norlaila Mohd. Samli, author. Norlaila Mohd. Samli, author.
2018
Pustaka KL @ Keramat
ISBN 
9789671629505
Excerpt: 
Customs administrations -- Malaysia
Relevance: 
0.0000
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Cover image for Winning in Service Markets : Success through People, Technology and Strategy
Winning in Service Markets : Success through People, Technology and Strategy
Wirtz, Jochen Wirtz, Jochen
2017
Perpustakaan Kuala Lumpur
ISBN 
9781944659059
Excerpt: 
Winning in Service Markets : Success through People, Technology and Strategy / Wirtz, Jochen
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Cover image for Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Driven to delight : delivering world-class customer experience the Mercedes-Benz way
Michelli, Joseph A. Michelli, Joseph A.
2016
Perpustakaan Lembah Pantai
ISBN 
9789814660594
Excerpt: 
Automobile industry and trade -- Customer services -- Germany
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0.0000
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
Relevance: 
0.0000
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Cover image for Competing against luck : the story of innovation and customer choice
Competing against luck : the story of innovation and customer choice
Christensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author Christensen, Clayton M., author
2016
Perpustakaan Kuala Lumpur
ISBN 
9780062565235
Excerpt: 
Customer services
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0.0000
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